Can’t find item from McDonald’s Minecraft card

Hi Ellen Holland

Thank you for posting in Microsoft Community.

I recommend reaching out to the Minecraft support team or visiting the Minecraft help center for assistance. They will be able to provide you with the necessary guidance on how to locate the Fry Helmet item in the game.

You can try reaching out to them by visiting this link https://help.minecraft.net/hc/en-us

Best Regards,



Microsoft Moderator

Hi there! This is Virginia O.

I understand that you want to know if you can use the McDonald's Skin for Minecraft Java Edition.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, the McDonald's Minecraft skin cannot be used in the Java Edition of the game because the McDonald's skin promotion is exclusively for the Bedrock Edition of Minecraft.

You will need to use the Minecraft: Bedrock Edition to access and equip the McDonald's skin.

Thank you for your cooperation.

Hi, I have bought a mcdonalds 2,500 point minecraft deal that gets me a whole bunch of skins. I have redeemed the code on Minecraft.net/mcdonalds but it hasn't shown up in my account?

Just wondering if there is any specific way to get skins?

I also accidentally bought it twice & have redeemed both codes but still nothing in my account.

Unless maybe I'm looking in the wrong place for the items in minecraft bedrock?

Here is a list of the items:

Birdie Wings

Soda Potion

Burger Crystal

Small Burger Bud

Medium Burger Bud

Burger Cluster

Grimace Shake

Big Mac

McNuggets

French Fries

Nether Flame Sauce

Golden Box

Fry Pack

Spatula

McDonald's Crew Hat

McDonald's Crew Apron

Ronald McDonald Painting

Grimace Painting

Birdie Painting

Hamburglar Painting

Big Mac Cube

Hamburglar Golem

Zombie Hamburglar

Birdie Chicken

Grimace Egg

Thanks

Hello, this is Ahmed!

I'm sorry to hear you're having trouble with your redeemed code and not receiving the rewards, if you have redeemed your code through Microsoft website, you can always check the status from your Microsoft account and move to Order History.

For any further assistance, it is recommended to seek support from the following link.

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you.

It may take some time for the item to appear in your account due to server delays, as many people are currently redeeming it.

If the problem persists for more than 24 hours, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new...

We often get reports from players who aren't able to find a Marketplace pack, virtual currency, or game in their Minecraft app after purchasing from the Windows 10, Xbox store, or through a Collection
pack.

When you purchase or redeem items, please ensure you are logged into the correct account on where you want these items to appear.

In many cases, the issue is when parents purchase these items or redeemed a gift card on their own Microsoft account, not knowing that they cannot be transferred to a child’s account later.

In order to track down your purchase, please make sure that you are logged in to the Microsoft account on which you purchased the item or redeemed the card.