Can’t figure out why my Xbox cloud says I have no saved data

forgot to say this, after seeing the options for local or cloud data and selecting cloud data, it still says data can’t sync because the xbox can’t save any more cloud storage. If anyone can help resolve this, thank you.

Yes I’ve cleared over 100 gb on my Xbox but xcloud still won’t work for fallout 4 and it’s only fallout 4 that has a problem. I tried using cloud gaming on my Xbox instead but it still didn’t work. My game starts syncing and then says “we can’t save any more data for this game or app” and says my Xbox is out of space for saved data

This moderator is clearly copying and pasting old data from the Xbox One days. This troubleshoot doesn’t work on Xbox Series X or S consoles.

“Cloud saved games” isn’t an option anymore.

I can’t find how to force a cloud sync. I can’t play Starfield on my other console in another room because the data won’t sync.

What’s the point of cloud saving if it doesn’t actually save???

From what I understand, having the gold account with saved game data in the cloud means that you no longer loose your saved games.. once you get your new machine and load up live you will have access to all your saved games. I had a similar problem and
saved my hard drive but honestly I never used it because of the cloud. Sorry to hear about your red rings of death. Have you figured out why you have had it happen now 2 times?

Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

try this:

Deleting profile:

It's easy to remove a Microsoft account from your Xbox One console as you don't need to sign in to the account. See how:

Press the Xbox  button to open the dashboard.

Select System > Settings > Account > Remove Accounts.

Select the account to be removed and then select Remove to confirm.

When finished, select Close.

Clearing the cache:

Turn off your xbox, remove the power supply/cable from the outlet and leave it like that for 2 minutes, then you can turn it on.

adding the account:

You can add your Microsoft account to any Xbox One console. Here's how:

Press the Xbox  button to open the dashboard.

Select your gamer picture in the upper left corner of the screen, scroll down and select Add New.

Enter the email address of the Microsoft account you want to add and select Enter.

Important Do not select Get a new account unless you want to do so. Selecting this option will create a new Microsoft account. If you've forgotten the email address associated with your Microsoft account, see the Lost Account Solution.

Enter the password for the Microsoft account you want to add and select Enter.

Read the Microsoft Service Agreement and Privacy Policy and select I Accept.

Follow the steps to configure Sign In and Security Options to add your Microsoft account to your Xbox One console.

finally delete the data from the cloud.