Can't enable multiplayer in Minecraft for my child's account

Hi! My name is Ben a fellow member here in the community, not part of Microsoft. Hope you are doing well!

With regards to the settings for Xbox games such as Minecraft, you can also change this via https://account.xbox.com/en-gb/Settings/Home just click on the "Privacy & online safety" settings on the page.

Make sure you are signed in using the parent/organizer account. Once you are on the page, go to the Xbox One/Windows devices and from there you can enable the multiplayer and save the settings.

I hope this helps. Feel free to post back if there are problems and we will try with the best of our knowledge to assist.

Kind regards,

Ben

Hello ClaytonHealy,

Thank you for posting in Microsoft Community.

For this concern, it is best to check the game support guidelines on how to manage a child account. Please check this step below and see if you have already tried this:

FAMILY GROUP MULTIPLAYER FEATURES

If a member of your family group wants to play multiplayer features in Minecraft, such as Minecraft Dungeons and Minecraft Realms, an organizer can adjust these settings by using the Xbox Family Settings app.

1. Sign in to the app with an organizer’s Microsoft account, and then do one of the following to get to Settings:
   
   • Select the tile for the member’s account that you want to manage, and then select the Settings icon in the top-right corner of the Family screen.
     
   • Select the Settings icon at the bottom of the Family screen, and then select the tile for the member’s account that you want to manage.
     
2. Select Manage Minecraft under Content restrictions.
   
3. If Minecraft is rated above a member’s age limit, enable Allow gameplay under Enable Minecraft to grant the member an exception to play it.
   
   • Enable Multiplayer to let a member play Minecraft with others online, even if their account settings block them from multiplayer features.
     

You can revoke this access at any time by repeating these steps. For more info about configuring settings for members of your Xbox family group, see: https://support.xbox.com/en-US/help/family-online-safety/family-settings-app/manage-child-content-in-the-Xbox-Family-Setting-app

Note: You can find additional parental settings at https://account.xbox.com/settings. 

The Xbox Family Settings app is an easy way for adults to manage their children’s gaming activities on Xbox consoles and PC. You can modify your family group settings and access additional parental controls for your children from the app. See Xbox Family Settings App for more information.

For more tips, please check this article: How to Manage Parental Consent, Family Settings and Realms/Multiplayer Access for a Child Account | Minecraft Help

Let us know if it works!



Sincerely,



Microsoft Community Moderator

While I have read this page numerous times, I cannot for the life of me find the page that says manage parental consent and enable multiplayer on minecraft.

Can you please link it here?

Hi Team

i have the same question and have also downloaded the Xbox family App allowed all the setting to be open.

My son can play Minecraft's single player but cant get into our family Realm. which is frustrating as this sister 1 year old can.

i have spend about 4 hours tying to get this to happen NEED HELP ASAP.

regards

GB

Good day!



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator