Can't enable Dolby dts headphone:X since April console update!

Hi Jason. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues with setting your Headset Format. Can you please clarify if you're referring to Dolby Atmos or DTS X specifically? They are separate products.

What happens when you try to enable it? Are you receiving any error messages or error codes? If so, please provide them.

Did you try any troubleshooting steps before contacting us?

I know the Dolby Atmos headphone app works directly on Dolby Atmos preprocessing. Sinilarly the GTS X app works preprocessing.

How hard is it to write the logic saying this:

If preprocessed audio is a Dolby format, just use Dolby Atmos headphone app.

If preprocessed audio is DTS format, just use DTS X headphone app.

If preprocessed audio is lpcm, then use Windows Sonic headphone app

I wanted to work exactly like my Turtle Beach DSS except is more flexible and can handle higher Dolby soundtracks and DTS and lpcm.

I assume the Turtle Beach DSS worked directly on Dolby 5.1 from the Toslink port.

I would do it myself except it doesn't do DTS at all any justice.

I'm relying on my headphone app to give me directions because I don't have a big enough or symmetrical enough room to house a communal system. Plus communal surround sound systems are very expensive at the most basic $200 for just the decoder plus $100 for each speaker plus the wire and stuff like that. Versus 35 bucks regular price for a Dolby app and a DTS app. And the windows Sonic app is given for free for lpcm stuff.

When I do Dolby or DTS headphone app it overrides the preprocessing and directly converts Dolby connunal into Dolby headphone and DTS connunal into DTS headphone.

All you do is move the conditional up if you're doing best match. You just select the best headphones format before you decode into lpcm.

How hard is it to write a program more professionally expressing what this is in real world terms:

1. Audio sensors, listen for coded audio.

2a if coded audio then detect language of code:

2aI if dolby language detected. Set output to Dolby Headphones,

2aII If DTS language detected ,set output to DTS.

2b if uncoded. Set output to Windows Sonic.

I bought both the license from Dolby with the Dolby Atmos Headphone app and from DTS with the DTS Headphone X App. And I still have to play security games with Xbox?

There is one thing Xbox has that (i guess) professional audio equipment doesn't: versatility. You'd think it would have the ability to detect audio codes and adjust just the output setting to match the codes. The Xbox Prime (the one we used to call the Xbox One before the 360's successor appropriated that name) DOES have the ability to convert DTS to Dolby if Dolby is selected on and DTS is selected off. (And vice versa)

Isn't converting DTS to Dolby conversions and vice versa more complex that pairing the right headphone app with the media it is currently playing. I paid for the license to convert communal coded sound to headphone surround, yet i don't have the ability to autodetect sound codes, but professional sound equipment can?

My main quesition is of inputs ad outputs> Trutle beach headphones in the 360 era took Dolby 5.1 inputs and made then Dolby Headphone Output, and was an external device that also wokred in TVs and mobvies players... aslonga as the source was Dlby sound
in. DTS didn't get coded at all, and LPCM beyond 2.0 wouldn't fit in a Toslinlk.

The Turtle Beach DTS:X headphones had DTS 2-track headpone surround outputs, but onl\y accepted Dolby-based inputs, so I can't decode Blu Rays in DTS and expec a surround sound.

It seems to me that Dolby Atmos inputs like Blu Rays sound better in dolby Atmos Headphones than DT5 5.1-DTS 7.1, LVM 5.1-7.1, and even "lesser dolby modes" 5.1-7.1

Is the Dolby Atmod Headepho0ne app suposed to take ANY of the 3flkavors and tuen them into Dolby Headphone? Or does it only work wiht Dolby Atmos movies? meaing you haver swithc the settings on every non-Atmos disc.

Finally is thee such a ting as a 2-channel headphone surround encoder that takes ANY of the brands and flavords of sound formats and send out 2-yttrack, surround heapdhone f some sort of format. I'd like that for the upstairs TV. Too many DTS movies sound
lackluster and 70% f our BD/3D colection is DTS.

I knw Sony heaadhones have a Doly and DTS input and sound better than pure uncoded 2-track LPCM, but it doesn;t sound as good as Xbox's DTS-> dDolby conversions and then letting the Turetle Beach encode it in 2-Track surrouud headphone. (By the way, does Xbox
One do LPCM 7.1-> Dolby 7.1 ?)

Hello, if you think Dolby Atmos, DTS and LPCM are 3D formats: then you don't know the technical aspects of physical movies.

Close but no cigar.

It does deal with 3d, but it's spatial AUDIO not video.

Most audiophiles have "communal surround sound" which is speakers and a converter box. They convert Dolby and DTS into LPCM and pipe surround sound directly into speakers

However headphone users have to convert surround sound into surround headphone sound directly. Dolby headphones converts Dolby encoded movie and ONLY Dolby ones into headphone surround. Same with DTS.

If you try to mix formats, like decoding DTS discs with a Dolby decoder or vice versa, the results are flat, muted, and unrelated to the 3d space of the movie.

Headphone users have to match for type. Unless you can give me a reason why "Always Dolby" or "Always DTS" is a good idea, there is no reason those options ARE available, yet "Match Media" is not an option.

Match Media should be the default, and not an option we have to moan and b***h over. If both Dolby Labs and the DTS makers say it's best to keep likes together, and they don't even try to decode the other company's language, and physical disc releases come in all 3 varieties: Dolby, DTS, and LPCM, then why is "Match Media" not AN option, let alone the DEFAULT option?