Can't early deposit myrewards credits

Discus and support Can't early deposit myrewards credits in XBoX Rewards & Social to solve the problem; I have had over 10,000 credits from rewards since before March 30th of last month and I haven't been able to early deposit them and there is no deposit... Discussion in 'XBoX Rewards & Social' started by acarac19, Apr 6, 2017.

  1. acarac19
    acarac19 Guest

    Can't early deposit myrewards credits


    I have had over 10,000 credits from rewards since before March 30th of last month and I haven't been able to early deposit them and there is no deposit date either, I talked to xbox support and here is the ticket number 1381324499

    :)
     
    acarac19, Apr 6, 2017
    #1
  2. Early credit deposit?

    I have 30k credits pending and I see it says I can request an early deposit but how do I go about doing that? I don’t see an option in the MyRewards tab
     
    sharpshooter076, Apr 6, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Xbox Reward credits not depositing

    Hello CARBON CYCLONE,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. For future reference, if you would like to request a scheduled deposit, you
    may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your February MyVIP payback was placed as pending in early March, your deposit will be a part of the end of month deposit cycle.
     
    XBLRewards8, Apr 6, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Can't early deposit myrewards credits

    The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you have over 5,000 they are automatically scheduled
    to be deposited so there is no need to request a deposit. Since they were pending before the 30th, they would be scheduled to deposit on the 13th. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000
    between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, Apr 6, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello acarac19,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event that triggered your automatic deposit only occurred in the latter half of last month, you will receive your Credits in the mid-April deposit. Since you have been scheduled for a deposit, there is no need to request
    one, and so that button has been removed.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Can't early deposit myrewards credits

    Hello acarac19,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event that triggered your automatic deposit only occurred in the latter half of last month, you will receive your Credits in the mid-April deposit. Since you have been scheduled for a deposit, there is no need to request
    one, and so that button has been removed.
  7. Smwutches Win User

    Can't early deposit myrewards credits

    The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you have over 5,000 they are automatically scheduled
    to be deposited so there is no need to request a deposit. Since they were pending before the 30th, they would be scheduled to deposit on the 13th. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000
    between the 15th and 30th, they are deposited by the 15th of the next month.
  8. XBLRewards8 Win User

    Xbox Reward credits not depositing

    Hello CARBON CYCLONE,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. For future reference, if you would like to request a scheduled deposit, you
    may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your February MyVIP payback was placed as pending in early March, your deposit will be a part of the end of month deposit cycle.
  9. XBLRewards8 Win User

    My credits aren't turned into money

    Hello javali007,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since you have been scheduled for a deposit, there is no need to request one from the early deposit link, so that link has been removed.
  10. XBLRewards8 Win User

    Over due credits

    Hello MrEvil12345,

    I can confirm Smwutches' responses. From our FAQ:

    What if I want my Rewards Credits, but I don't have 5,000 accumulated?

    If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page. Click the button to request your credits, which will be deposited into your
    Microsoft account by the next scheduled deposit date. Check out the progress bar at the top of your MyRewards page to see your Credits progress.

    and:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
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Can't early deposit myrewards credits

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