Can't download Xbox 360 Gold game of the month

Nicolas Godin · Oct 15, 2019

Every time I try downloading the Xbox 360 game "Bolt" on my Xbox One (it's one of the free Gold games), it says that my account doesn't allow me to "purchase" it on Xbox.com and that I must finalize my transaction on my Xbox. The problem is that I'm trying
to get the game directly from my Xbox and not from Xbox.com. It doesn't make any sense and I can't find a solution for my problem anywhere.

Please help, the game is free for only 2 days form now and I'm desperate.

:)

Marcos RogérioFerre

I don't think that's the problem. My region is correct and I've donwloaded in the xbox live gold last month. I can't download the xbox 360 game offered this month.

trunus-6D946E70-67C7

I can download Xbox one games with "Games with Gold" but i can't download 360 Game.

vlef

Hi, thanks for the reply. I have the 1 month trial (with credit card), and it let me download the two Xbox one games. It's just the Xbox 360 one I can't download.

Also, the Games With Gold FAQ (support.xbox.com/.../games-with-gold-faq) specifically says the Gold membership trials with credit card are elligible.
I did input my credit card info.

Thanks again!

Nicolas Godin

I already tried but I'm not able to sign in on the website. I see the "Sign in" thing but I can't click on it. And yeah, I already got Xbox 360 games in the past on my Xbox One.

Jurgen1488

Hi,

sometimes it happens if you do not have a credit card in your Xbox account so it will never work. But if you have it. So this problem also happens to me but mostly it is possible to download after half a month.

Can't download Xbox 360 Gold game of the month