Can’t download updates or games to series S. Installation stopped msg

buddy guy1 · Jun 22, 2023

I tried to download miasma chronicles the day before yesterday, it wouldn’t download and instead I kept receiving an installation stopped msg in the queue. Wouldn’t even get past 0%. I gave up and decided to play jedi survivor but that needed an update, which it tried to download and that also received an installation stopped msg. I eventually wanted to cancel it to play the game offline but this deleted the game. Upon trying to download it again, I end up with the same installation stopped msg, so now I can’t play either game. I tried all the general tips like doing a factory reset where I keep the games and apps, I tried deleting local save data, clearing MAC, resetting my router, I’ve tried everything. Nothing seems to work. My internet connection is fine. There appears to be no service issues. I tried switching everything new to download on my old external drive, and this actually made Star Wars download about 45 megs before giving me installation stopped again. I don’t get why these games won’t download. When I reset my Xbox it re downloaded the apps like the store and the events app without issue.

:)

buddy guy1

Thanks, unfortunately I just now tried resetting it that way (without keeping games and apps) and it still doesn’t let me download games. I’ve tried the power cycle thing a lot too nothing seems to help.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Seems like you have performed all the necessary steps, Buddy. Also, if you have an external hard drive plugged into your console please unplug the hard drive and then perform a power cycle before attempting to install any game again, keep the hard drive unplugged.

"POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. "

If that didn't work, we may need to reset the console removing everything, this will uninstall all of your games and apps but you can reinstall them later on.

Francia J.

Do you have an external hard drive plugged into your console? A corrupted hard drive may cause issues as well.

ASH50029924 (Alex As

Did you find a solution to this , I’m installing MW3 on a Xbox one s by disc it installs all packets but won’t update and I can’t open the game until it updates everytime it starts it says installation stopped

Tezzerrific

are the games showing S/X if so then they are downloading the updated versions for series consoles which cannot be stopped

Can’t download updates or games to series S. Installation stopped msg