Can’t download my Xbox 360 profile on emulator after removing the cache

Ok I understand. But I have a friend who’s playing cod mw2 2009 at the moment. But it can probably still be problems with the accounts…

Please give it a day more and hopefully the issue will be resolved.

Hi. My name is Brilliant and I am happy to assist you today.

Unfortunately Xbox 360 servers have been down and the tech support is aware of it and are trying to resolve the issue as soon as possible.

I can’t connect to Xbox live on 360 back compatible games. The rest of the Xbox one behaves normally. I know it’s not a problem with my console because both my old 360 and the 360 emulator on the Xbox one do it.

I thought maybe the problem was on my end so I did a soft reset. Now the 360 emulator on the Xbox one has no profile on it. I can’t download my profile to it because it can’t connect to Xbox live. So I can’t save at all in back compatible games.

Is it a regional problem? Is it down for maintenance? The status page doesn’t mention anything.

I can choose the sign in button but my account isn’t on the 360 emulator (because a possible solution was to remove the profile off of the xbox one and 360 emulator) so it directs me to download a profile. when this problem first started happening my
account was on the 360 emulator but if I chose to sign in it would say it couldn’t connect to Xbox live so it couldn’t sign me into my profile.