Can't download ea access trial from new store

Discus and support Can't download ea access trial from new store in XboX Insiders to solve the problem; For madden 21 there is a trial if you have ea access. But with the new store it doesn't let you download it. When clicking free trial it takes you to... Discussion in 'XboX Insiders' started by /u/cbizzle14, Aug 20, 2020.

  1. /u/cbizzle14
    /u/cbizzle14 Guest

    Can't download ea access trial from new store


    For madden 21 there is a trial if you have ea access. But with the new store it doesn't let you download it. When clicking free trial it takes you to the ea access store page and that's it. This doesn't happen on the old store

    submitted by /u/cbizzle14
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    /u/cbizzle14, Aug 20, 2020
    #1
    1 person likes this.
  2. Ross Clelland Win User

    Free Trial Not aappearing

    Looking in the store now and I'm seeing the free trial option where you're seeing Get EA Access, can't say for sure but I'd assume EA Access is required for the trial.
  3. Wrightstuff1 Win User

    Why is Battlefield v NOT on EA access on my account?

    I had to download 10 hour trial from Microsoft store as got error code on ea access just change where it asks for £60 payment to 10 hour trial. Hope this makes sense and works if not maybe try resetting your console.
  4. TotalFury Win User

    Xbox Downloading Games I Didn't Pay For

  5. PedrosoBR Win User

    EA Access Early Access and Pre-order/Pre-load

    Except for the fact that there is a "trial version" available for download on EA Access
  6. Kathy A. Win User

    I’m trying to play the ea fc trial on my account via xbox family but it won’t work?

    Hello MadPenguin5000 and suzi bremner,

    Thank you for posting in Microsoft Community.

    We appreciate your query about the EA FC trial. It is possible that you have an active Xbox Game Pass Ultimate or EA Play in the account to access the trial of EA FC. If you can’t access the game trial, you might have an issue with your subscription or has no subscription at all. Next is to follow the steps below and access 10 - hour trial on Xbox Console and PC:

    For Xbox Console:

    1. On your console, go to the Store and search for the game with the trial.
    2. Select the standard edition.
    3. Confirm by selecting Show in Microsoft Store.
    4. Scroll down to the “In this bundle” section.
    5. Select either the Xbox One or Xbox Series X|S edition, based on the type of console you’re using.
    6. Select the Free Trial with EA play option to begin your download.
    7. Launch the game when download is complete to start playing the game during the trial period.
    You’ll see an EA Play trial access screen with a timer showing how much time is remaining.

    For PC:

    To find the EA Play trial on your PC and start playing early:

    1. Download the EA app and sign in.
    2. Search for the game with the trial period.
    3. Select Download or Pre-load. EA app

    You should see a “10-hour trial included with your EA Play membership” message. This confirms your active subscription and that your accounts are linked properly.

    Source: Troubleshoot problems with EA game trials on Xbox | Xbox Support

    For more details about the EA FC, please see the update below:

    EA FC 24

    • Early Access, Trial, and Release Timing
      • When does EA FC 24 release?
        • EA FC 24 enters early access starting September 22nd, local midnight time. This includes the release of the Ultimate Edition as well as when the EA Play trial can be accessed.
        • The standard edition releases September 29th at local midnight time.
      • Having problems accessing the trial?
      • How do I access a 10-hour trial on my Xbox?
        • Use the following steps to find the EA Play trial on your Xbox and start playing early.
          • On your console, go to the Store and from your console dashboard, search for EA FC 24.
          • Select the standard edition.
          • Confirm by selecting “Show in Microsoft Store.”
          • Scroll down to the “In this bundle” section.
          • Select either the Xbox One or Xbox Series edition, based on the console you’re using.
          • Select the “Free Trial with EA play” option to begin your download.
          • Launch the game once download is complete to start playing the game.
      • How do I access a 10-hour trial on my PC?
        • Use the following steps to find the EA Play trial on your PC.
          • Download the EA app. Download the EA app | EA
          • Confirm that your EA account and Xbox accounts are linked.
            • This can be verified by logging in with your Xbox account at the EA website or in the app.
          • Login to the EA app
          • Search for EA FC 24
          • Click Download
            • You should see a “10-hour trial included with your EA play membership” message. This confirms you have an active subscription and that your accounts are linked properly.

    Be updated by checking this link: Game Release Known Issues for September 2023 - Microsoft Community

    We hope that helps!

    Have a great day for the both of you. Happy Gaming!

    Sincerely,



    Microsoft Community Moderator
Thema:

Can't download ea access trial from new store

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