Cant download dead kinds DLC

Isis McCue · Apr 12, 2023

I own the dead kings dlc. And it is installed on my xbox one. But when I go into the estore it says to download it and I go to do that but it then it just shows me that I own it and it doesn’t say installed like the other downloadables

:)

Francia J.

Thank you so much for that. If it's already downloaded we just need to perform troubleshooting steps such as powercycle.

"POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. "

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Are you pertaining to "Assassin's Creed Unity - Dead Kings" DLC? If yes, please follow the steps below:

"Go to "My games and apps" > Installed games > Highlight the game "Assassin's Creed Unity" > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

Try installing the DLC from there.

Slaughterfish10

I have the same issue. Checked in my games and apps, it is present. Deleting and downloading again not only didn’t work, it broke my save and made me restart the game. I’ve also done a console reset. To be clear:

My games and apps, the dlc is present.

In in game menus, the dlc is NOT present. It gives me the option to download, which accomplishes nothing. The dlc is listed here as “purchased,” and will not function. Other minor dlc items are listed as “installed” and work fine. According to Ubisoft’s site, you should be able to access the DLC after completing sequence 4. I have finished sequence 4 and can’t access it. Power cycle did nothing to fix this.

Isis McCue

Yeah, ive done that already. And it installed. But it still hasnt worked. In game it says it still needs to be downloaded

gunzy91

Already tried downloading from both my xbox console an on my computer by accessing the xbox website still no success.as mentioned i had no trouble downloading the free dlc Dead Rising 2, but when i try to buy/download the zero case dlc it wont allow me keeps
on giving me that error message. I click on ok to confirm purchase when on computer an it gives me message that it cant be completed. When i try purchasing it from the xbox it gives me a error message that the file am trying to download is corrupted or cant
be recognized...something like that i get. First time i am having trouble with dlc all the other free games for gold had ABSOLUTELY no problem downloading why now??

Cant download dead kinds DLC