cant download backwards compatable games on xbox one s keeps giving this error with not error ...

you need an adult account

Hey

Thats not the problem unfortunately as it already is unrestricted but thanks anyway

you need an adult account

Hey

Thats not the problem unfortunately as it already is unrestricted but thanks anyway

ya that's not how bc works fyi

Even if you put it unrestricted

That's only for Xbox one games and have no bearing on Xbox 360 marketplace

Xbox one family settings only works on the Xbox one games marketplace and not compatible with the xbox 360 web marketplace

You can only buy from the website or Xbox one using an adult account with actual gold

Or using an Xbox 360

you need an adult account

Hey

Thats not the problem unfortunately as it already is unrestricted but thanks anyway

ya that's not how bc works fyi

Even if you put it unrestricted

That's only for Xbox one games and have no bearing on Xbox 360 marketplace

Xbox one family settings only works on the Xbox one games marketplace and not compatible with the xbox 360 web marketplace

You can only buy from the website or Xbox one using an adult account with actual gold

Or using an Xbox 360

Cheers for the info as i never seen this issue with any of the xbox consoles or xbox live gold memberships ive had since they were created. Ive been able to download fable 3, bioshock infinite, dark souls, alan wake, battlefield bad company 2, darksiders
2 and daytona usa all 360 backwards compatible with the xbox one from the 360 with no issues what so ever!! So im stumped about why the adult account part is the reason as my xbox live account has been adult like me (dob details) through my 360 days and my
xbox one. Is there anyway to check if my account is set to adult? As ive also tried to buy them through my Microsoft/xbox account with gold membership all vaild.

Thanks in advance

Contact Support

And no changing the age or the email will change your status

Restriction setting like unrestricted no rating etc etc is a sign of family settings fyi which only occurs on child accounts

This has been always around

Are you sure you didn't make the purchases on an Xbox, 360?

you need an adult account

Hey

Thats not the problem unfortunately as it already is unrestricted but thanks anyway

ya that's not how bc works fyi

Even if you put it unrestricted

That's only for Xbox one games and have no bearing on Xbox 360 marketplace

Xbox one family settings only works on the Xbox one games marketplace and not compatible with the xbox 360 web marketplace

You can only buy from the website or Xbox one using an adult account with actual gold

Or using an Xbox 360

Cheers for the info as i never seen this issue with any of the xbox consoles or xbox live gold memberships ive had since they were created. Ive been able to download fable 3, bioshock infinite, dark souls, alan wake, battlefield bad company 2, darksiders
2 and daytona usa all 360 backwards compatible with the xbox one from the 360 with no issues what so ever!! So im stumped about why the adult account part is the reason as my xbox live account has been adult like me (dob details) through my 360 days and my
xbox one. Is there anyway to check if my account is set to adult? As ive also tried to buy them through my Microsoft/xbox account with gold membership all vaild.

Thanks in advance

Contact Support

And no changing the age or the email will change your status

Restriction setting like unrestricted no rating etc etc is a sign of family settings fyi which only occurs on child accounts

This has been always around

Are you sure you didn't make the purchases on an Xbox, 360?

I can understand why i have most of these titles as xbox has givn access to previous xbox 360 games that were saved to my xbox live account/gamertag and i hav always had the real games ( discs not digital downloads) bar daytona and alan wake these titles
i downloaded via my xbox one and xbox live account ( but are still titles in the 360 backwards compatibility) will give support a call as id like to see what age they hav on my account as im sure i had the correct info when i created it.

Cheers for all the help, it really is appreciated! Im sorry if it sounds like i dont know what im talking about but ive never had any issues like this.

you need an adult account

Hey

Thats not the problem unfortunately as it already is unrestricted but thanks anyway

ya that's not how bc works fyi

Even if you put it unrestricted

That's only for Xbox one games and have no bearing on Xbox 360 marketplace

Xbox one family settings only works on the Xbox one games marketplace and not compatible with the xbox 360 web marketplace

You can only buy from the website or Xbox one using an adult account with actual gold

Or using an Xbox 360

Cheers for the info as i never seen this issue with any of the xbox consoles or xbox live gold memberships ive had since they were created. Ive been able to download fable 3, bioshock infinite, dark souls, alan wake, battlefield bad company 2, darksiders
2 and daytona usa all 360 backwards compatible with the xbox one from the 360 with no issues what so ever!! So im stumped about why the adult account part is the reason as my xbox live account has been adult like me (dob details) through my 360 days and my
xbox one. Is there anyway to check if my account is set to adult? As ive also tried to buy them through my Microsoft/xbox account with gold membership all vaild.

Thanks in advance