Can't download Ark Extinction

Discus and support Can't download Ark Extinction in XBoX Games and Apps to solve the problem; I installed ARK from the Microsoft Store and have the base game installed, but when I try to download the Extinction map, the "Get" button is greyed... Discussion in 'XBoX Games and Apps' started by izadii shallt, Mar 11, 2025.

  1. izadii shallt
    izadii shallt Guest

    Can't download Ark Extinction


    I installed ARK from the Microsoft Store and have the base game installed, but when I try to download the Extinction map, the "Get" button is greyed out and indicates that I need to have the base game installed. I've confirmed the base game is installed as I played on it, what can I do to resolve this?

    ***Moved from Microsoft 365 and Office / Other / Unknown / Other***

    :)
     
    izadii shallt, Mar 11, 2025
    #1
  2. Jeffrey.C - MSFT Win User

    Can't download Ark Extinction

    Hello, izadii shallt.

    We appreciate you posting in Microsoft Community.



    I noticed that you are unable to download Ark Extinction.

    I would like to try and offer you some advice.



    If you purchased the correct version of Extinction for PC, then the cause of this issue may be that the game body you installed is not being detected correctly.



    I recommend that you install this game using the Xbox App, as opposed to the Microsoft Store, which is much more complete in terms of installing the game and managing the installation of add-ons.

    After installing this game, you can find Extinction on the Add-Ons page or on the Xbox App's Store page and try to install it.



    Feel free to share with me your results, I will help you further based on your update.

    Thank you for your cooperation.



    Best Regards.

    Jeffrey - MSFT | Microsoft Community Support Specialist
  3. FreakRoach Win User

    Ark Survival Evolved: Required to purchase Extinction?

    Ark Survival Evolved is a full game, and Ark Extinction is an add-on. Your title and description are contrary to each other and so I'm confused.

    If you purchased Ark Survival Evolved then you should be just able to play it. However, if you purchased Ark Extinction then you must also purchase Ark
    Survival Evolved.
  4. Pandy Yato Win User

    ARK Valguero

    I haven't played Ark since Extinction came out but this new map is seriously tempting me to return.
  5. Julian_ Win User

    What are you playing this weekend?

    Some more ARK, need to ascend in time before Extinction. :) Also probably some rounds Rocket League and OW as usual.
  6. Julian_ Win User

    What's your favorite DLC of 2018?

    Ha that's a tough one. :) While there were many great add-ons for various games, I probably have to say Extinction for Ark was my personal favourite.
Thema:

Can't download Ark Extinction

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