Can't download a 2nd minecraft account for a 2nd child? Have bought a new key.

Hi NicCJ, my name is Jhon, and will be a pleasure help you

Apparently you bought your son Minecraft but when you try to install it it says it's already installed, right? It is a very rare problem, it could also be a purchase error if so.

I understand a little about the problem you are presenting, for this type of problem the best thing I can recommend is to contact support directly. since this has something to do with a purchase. We cannot solve these types of problems here in the forum since we are only players like you who help each other with basic problems, we are not Microsoft employees.

Support: https://support.xbox.com/contact-us/

If you're having trouble removing someone from your family group, you can try the following steps:

-Log in as an adult organizer.

-Go to the Child Protection tab.

-"Disable all restrictions" (screen time, etc.).

-Click on the "three dots" next to the name of the child you are trying to remove.

-Click "Manage Consent".

-"Remove consent" for the child's account

Note: Some of the information gleaned from this answer was received in a thread on the Microsoft forum and I thought it would be a good idea to share it with you. Information source (credits to Geri):

https://answers.microsoft.com/thread/d517898f-2cec-4ac3-848a-0ae320ba221f

I hope the information I gave you has been useful, have a happy day.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. There is a thread here in the community similar to yours, where the person was having the same problem, so I recommend that you try the solutions provided in the topic below that was made by one of the Microsoft agents.

https://answers.microsoft.com/en-us/windows/for...

- If that doesn't work, I recommend that you contact Minecraft support, they can give you more details on why this is happening. Contact them via the link below.

https://help.minecraft.net/hc/en-us/requests/new

*Thanks in advance for contacting us, I hope this can help you.

Hello @RebeccaDavis5!

Just to confirm, did you purchase the Minecraft for Windows 10 Master Collection?

Hi, I would like to enable a 2nd Gamepass profile on my current microsoft account for a 2nd child.

Intended use is for XBOX only.

Thanks

So if I make a 2nd account in holland and put on points on that account it is possible to play stuff bought on that account on the 2nd account ?