: Can't download 360 profile on my Series S

Hello, I hope you are well.

Please check these steps.

Yes, it is possible to download your Xbox 360 profile on your Xbox Series S. The Xbox Series S supports Xbox 360 games through an emulator. However, there may be connection or authentication issues that need to be resolved.

How to download your Xbox 360 profile on your Xbox Series S:

1. Sign in:

Make sure you are signed in to your Microsoft account on your Xbox Series S with your Xbox 360 profile.

2. Download your games:

Once you are in your Xbox 360 game, you may need to download your Xbox 360 profile if it is not already on your console.

3. Troubleshoot connection issues:

If you are having connection or authentication issues, try the following solutions:

Check your network connection.

Restart your console.

Sign out and sign back in to your Microsoft account.

Verify your Microsoft account security information.

Reset your Microsoft account password

Also, I’m having the same issue playing my 360 games on my Series S, my Xbox Live account won’t download onto any 360 game on my Series S.

Same problem when connected via Ethernet cable. Downloaded my profile to one of my kids 360's just fine and other content downloaded fine as well. I move my profile to my console and I can't connect again.

All Microsoft Xbox accounts have an Xbox 360 profile that can be downloaded to either a real Xbox 360 console or to the Xbox 360 emulated dashboard on Xbox One and Series X|S consoles. Even if you made a new account now, it would still have a 360 profile.

When you run a backwards compatible 360 game on your Series X for the first time, you will be asked to enter your email address and password. This is so the 360 profile can be downloaded. It does this because that is how the Xbox 360 does things.

Having the same issues myself. Recently bought a 360 to play some games that aren't backwards compatible and I can't get my profile downloaded onto the console. I get the same error saying my credentials aren't correct. I can log in fine on my series X and the xbox website. I've turned reccuring billing off and on and turned 2 step off and on and still can't get my profile downloaded to the 360 console.