Can't do this while streaming (error 0x80820010)

astrovisionary · Apr 19, 2021

I am logged in a Microsoft account with access to xCloud, and also I have XGP Ultimate. When trying to play Destiny 2, the game goes on to verify content (I think XGP has all expansions on the game available) and then it proceeds to "install" the content, which goes into the error and a game message saying the expansion content is corrupted and that I need to reinstall the game. Well, I can't since I'm playing in cloud.

Is there anyway to fix this? Or is this probably a error from the game? I've looked into their own forums and it sounds like it's a problem from Xbox itself which I can't fix since I don't have acccess to the console.

The error on xCloud is: 0x80820010.

I am sorry if I have posted in the wrong section, it's just the best I could find since there isn't any dedicated to xCloud I guess.

:)

Edward Doyle1

I am not on console, I am on cloud gaming on my iPad and I want to play fortnite and just before I go into the game error Sorry, we can't launch this You can't do this while streaming. (0x80820010) happens.

Wokok

Go to https://account.xbox.com/Settings?activetab=main:privilegetab

This is the tab for "Xbox One/Windows 10 Online Safety".
Ensure that "You can join multiplayer games" is set to "Allow".

This setting allows to "play games with others in the Xbox Live online community. This does not enable communication."
Press "Submit".
Restart your game.

Kimmy_24

Hi, Edward! Try clearing the cache on your browser, from the home screen, Select Settings > Safari.

At the bottom of Safari's settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.

Confirm when prompted. Try launching the game again.

Please also go to https://account.xbox.com/Settings?activetab=mai...

This is the tab for "Xbox One/Windows 10 Online Safety".

Ensure that "You can join multiplayer games" is set to "Allow".

This setting allows to "play games with others in the Xbox Live online community. This does not enable communication."

Press "Submit".

Restart your game.

Kimmy_24

Hi, Edward! I'm Kim, an Independent Advisor and I’m happy to help you today.

May I know what steps have you tried so far? Kindly turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely. Unplug the console's power cable. Wait 10 seconds and then plug the console power cable back in. Press the Xbox button on your console to turn it on.

M3tal Daz3

You can't use mouse and keyboard while streaming. When streaming you are using the xbox console that is just showing in your pc screen.

Can't do this while streaming (error 0x80820010)