Can´t do anything related to accounts/profiles

Discus and support Can´t do anything related to accounts/profiles in XBoX on Consoles to solve the problem; I recenty moved to another city, and i just tried using my xbox one, but i cant log-in to mi microsoft account. When i selected my profile, the pass... Discussion in 'XBoX on Consoles' started by Alex Olvera_649, Mar 31, 2021.

  1. Alex Olvera_649
    Alex Olvera_649 Guest

    Can´t do anything related to accounts/profiles


    I recenty moved to another city, and i just tried using my xbox one, but i cant log-in to mi microsoft account. When i selected my profile, the pass code prompt would start loading, but before displaying anything, it would close. Every time a tried logging in, the same happened:

    i hit the sign-in button ->prompt starts loading(just the grey square) -> prompt closes (no error message, nothing) -> nothing happened.

    I tried doing the hard reset, i tried unplugging it from the power. I even tried a factory reset, but the exact same thing keeps happening. The xbox status page shows everything is fine, so im really not sure what is causing the problem. Please help me.

    :)
     
    Alex Olvera_649, Mar 31, 2021
    #1
  2. GeneralRobo11 Win User

    Can't access anything related to Xbox account

    Great, thanks! I will contact support later today when I have time, with the details you private messaged.
  3. [MSFT] Aaron Win User

    Can't access anything related to Xbox account

    Hey again GeneralBrody8! I've been looking into this, and we've found the issue. It's definitely part of your account state. Please contact our support department by visiting
    http://support.xbox.com/ and clicking on "Contact Us." I've private messaged you some details.
  4. GeneralRobo11 Win User

    Can't access anything related to Xbox account

    Sure, its version "9.9.28033.00000". I'm pretty sure that's not it though, since I can't access my account details in my browser either.
  5. [MSFT] Aaron Win User

    Can't access anything related to Xbox account

    Hey GeneralBrody8! May I ask what version of the app you currently have? It sounds like you may have an outdated version and need to update.
  6. Smwutches Win User

    Child Profile and Game progress move

    Nothing can be transferred between accounts. You can try contacting Epic with regards to anything Fortnite related to see if they can do anything on their end though.
Thema:

Can´t do anything related to accounts/profiles

Loading...

  1. Can´t do anything related to accounts/profiles - Similar Threads - Can´t anything related

  2. Accessibility feedback: QR codes can create barriers

    in XboX Insiders
    Accessibility feedback: QR codes can create barriers: I recently joined the Xbox Accessibility Insider League and completed one of the accessibility activities. One thing I noticed is that the activity used a QR code to bring me to the Xbox...

  3. The Xbox Legacy Passport Initiative: How Xbox Can Move Original & 360 Discs to Digital Consoles

    in XboX Insiders
    The Xbox Legacy Passport Initiative: How Xbox Can Move Original & 360 Discs to Digital Consoles: Hey everyone, With the industry pushing toward digital-only hardware ecosystems, those of us with massive physical collections (Original Xbox and Xbox 360) are facing a serious preservation...

  4. Can I leave Xbox Insider after using the disc-to-digital feature?

    in XboX Insiders
    Can I leave Xbox Insider after using the disc-to-digital feature?: I’m thinking about joining the Xbox Insider Program mainly to try out the new disc-to-digital feature once it becomes available. My question is, after I use the feature, can I leave the Insider...

  5. How I got disc to digital working and what games I can play on my PC

    in XboX Insiders
    How I got disc to digital working and what games I can play on my PC: There's been a fair few confusing threads on this in the build up to the alpha/beta release today, so hopefully this helps out those who are interested in disc to digital. Pre-requisites: You...

  6. Serious bug I need to report - can a mod please message me?

    in XboX Insiders
    Serious bug I need to report - can a mod please message me?: Hi, been playing xbox for over 20yrs but I didn't know about the insider program until I saw a friend with a badge. Says a lot about me, I usually just keep to myself and play games. Anyway there...

  7. Can I redeem a digital key from another location (Games)

    in XboX Insiders
    Can I redeem a digital key from another location (Games): I know you can’t do it with gamepass but can you do it with games itself submitted by /u/Altruistic-Photo-673 [link] [comments]

  8. I’m an Xbox Insider in Omega. Can I request Alpha Skip-Ahead access? Xbox Support told me...

    in XboX Insiders
    I’m an Xbox Insider in Omega. Can I request Alpha Skip-Ahead access? Xbox Support told me...: : Can I request access to Alpha Skip-Ahead submitted by /u/xomar12 [link] [comments]

  9. Can FC 26 be played via cloud gaming with Essential or Premium?

    in XboX Insiders
    Can FC 26 be played via cloud gaming with Essential or Premium?: Hi, I'm part of the Xbox Insider program. Do you know if I can play FC 26 via cloud gaming if I have a Game Pass Premium or Essential membership, or do I need Ultimate? I’ve already purchased the...

  10. I can´t upload anything to OneDrive

    in XboX Insiders
    I can´t upload anything to OneDrive: I can´t upload anything to OneDrive. The problem has been there for a few days. I´m on Xbox insider beta-level. Any advice? submitted by /u/kuunaama [link] [comments]