Can’t determine Xbox live core

Discus and support Can’t determine Xbox live core in XBoX on Consoles to solve the problem; I can't get into my Xbox at all. I can't get Xbox live to work or Xbox assist. I got the message that the live core can’t be determined. I am only play... Discussion in 'XBoX on Consoles' started by LeaBateman, Jan 3, 2021.

  1. LeaBateman
    LeaBateman Guest

    Can’t determine Xbox live core


    I can't get into my Xbox at all. I can't get Xbox live to work or Xbox assist. I got the message that the live core can’t be determined. I am only play offline, and can’t get any of my gaming info.

    :)
     
    LeaBateman, Jan 3, 2021
    #1
  2. XBF Ihssane Z Win User

    Unable to determine Xbox live core service status

  3. XBF Zineb F Win User

    “Unable to determine Xbox Live Core Service Status.”

    Hello there @Blizz On XBL, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. It's great that the issue was fixed; However, you will find below some steps that you can go through to configure the network settings and prevent this from happening again in case there are so service outages. The steps will also help with the speed and performance in online gaming. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  4. OceanBeLoco Win User

    Unable to determine Xbox live core service status

    I can't see where to go on that link
  5. Isaiah Malcolm Win User

    My Xbox game pass is not working and I was wondering why.

    Hey just wondering I can’t find a purchase option for this gamepass core only ea play ultimate and gamepass live gold
  6. Evan Castle1 Win User

    It keeps asking me to buy game pass on my home xbox even though on my other xbox I can play online.

    My apologies what I meant to say was Xbox core. So I can’t play online. But my brother can. Sorry for my confusion.
Thema:

Can’t determine Xbox live core

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