Can't deposit

Hello OvertDegree3524,

We see that your regions are matching so there is no need to opt out.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event happened on the 18th, it has not yet been deposited, and will be a part of the mid-April deposit.

Deposit requests are only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have them deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled to be deposited
around the following 15th or 30th of the month so there is no longer a need to request one.

I have 20000 for nearly a month

Deposit requests are only available if you have at least 1,000 credits pending, but less than 5,000, it's just so you can have credits deposited before needing to have 5,000 pending first. If you have at least 5,000 pending, they are automatically scheduled
to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

If you're seeing a message that there is an error depositing your credits, you will want to post in the support section of this forum in order for support to check into it for you.

Any answer on this? I have posted this same question in here 3 times and have never gotten a response.

Hello xx pro 360,

Your deposit is failing due to a your regional currencies for your Rewards and Microsoft Accounts not matching. In order to resolve this issue, please adjust your Microsoft Account region to match your Rewards Account region, which is located in Ireland.

You can change your region by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account
to match your Xbox Live Rewards location.