cant delete xbox game folder need help

Hey Nika!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

Deleting the folder for Xbox games on Windows may result in technical issues in the Xbox app.

If you wish to proceed, you can check the specific troubleshooting steps here at this link:

https://www.youtube.com/watch?v=5-nMz2pt1HI

Disclaimer: This is a 3rd party troubleshooting step.

yep thats the one its talking about but on the d drive, does not matter if you rename it it will detect it and want to delete it, it will basically delete the contents of the windows app folder (even if renamed) and start a fresh. all games from windows
store and gamepass go into the windows app folder.

i would just let it delete other apps and let it start from scratch on the d drive. if you find you cant delete the folders you need to follow guides on google to change the ownership and security of the folders so they can be removed.

Hi,

The WindowsApps folder is encrypted and this encryption is unique to the previous Windows install which means Xbox App can't see it.

To get back your 100+GB's you'll need to take ownership of the folder and delete it.

Please follow this guide to help you delete your old WindowsApps folder. Once done you should also delete 'WpSystem' and 'WUDownloadCache' folders. You only need to delete the WindowsApps folder on your other drive, the one on C:\ can be left as it is.



Once your old folder is deleted you should also now be able to change the drive Apps are installed to in Windows 10 to the this drive. Doing this will create a new WindowsApps folder on your drive.

I'm Samy an independent advisor and I'll be helping you

How are you?

You can delete files in the WindowsApps folder on your hard drive but to access and delete files in that folder you need to take ownership of the folder.

also for notes Windows cant delete the folder and Im still trying to delete it by hand!