Can't Delete Device from my Microsoft Account - "Couldn't remove your device"

Hello, murattecer. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

This is a bug some users are experiencing right now. Please check Carlo TJ's post:

https://answers.microsoft.com/en-us/windows/for...

"You can try to wait for an update from Microsoft, or you can submit a feedback to inform Microsoft developers about the bug:

- Click Start, type and open Feedback Hub.

- Enter the details of the bug

- Press Submit once to notify the developers."

If you have any other question, please let me know.

Xbox Accounts can't be deleted on the service itself, only on your own devices.

If you deleted an account from your device, simply sign in with your accounts Microsoft Account email and associated password to download your account again to your Xbox.

I can't remove a device from my account either. It re-appears after I delete it from the account. This is stopping me from adding my new device to my account because I am at the max.

Can this limit for devices be suspended (or at least allow us to add one more device) until this problem is resolved?

My name is Fernando I'm an independent consultant, I'm happy to help

If they enabled Cloud Backup on their previous device, they can use their previous backup to recover their account credentials on a new iOS or Android device. For more information, see Backup and Recover Account Credentials with Authenticator.

https://support.microsoft.com/en-us...ator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

Add the Authenticator to a new device will not automatically remove the app from the previous device. Even deleting the app from the old device is not enough. You will need to delete the app from the previous device AND inform Microsoft or your organization about unregistering the previous device as well as forgetting it.

To remove the app from a device using a personal Microsoft account, go to the 2-step verification area of the Account Security page and choose to disable verification from the old device. To remove the app from a device using a work or school microsoft account , go to the 2-Step

Verification area of your My Apps page or your organization's company portal to turn off old device verification

I hope I helped and see you soon.

Hi Laly,

Thanks for getting back to us. Currently, we don't have a way to choose to remove the account from all your devices. If you would like to remove your account from any device you would have to
manually go and choose to remove the account through the device.

To Remove your Microsoft account from your devices:

Go to Settings
> Accounts > Your account

Tap or click Disconnect my Microsoft account, and restart the device



One thing we have available is to remove the devices from your Microsoft account when you
sign in through our Device section online, (ex; if you registered an Xbox One S on your account it will show up under your devices section)this will allow you to
remove the device from the account but this doesn't remove your account from the device.

Sorry for the inconvenience, hope this information helps.