Can't connect to Xbox One through Smartglass on Win 8.1 Pro

Discus and support Can't connect to Xbox One through Smartglass on Win 8.1 Pro in XBoX Games and Apps to solve the problem; I can not connect to my Xbox One through Smartglass via my Windows 8.1 Pro laptop, which is an HP G56, connected via wifi to a secured wireless... Discussion in 'XBoX Games and Apps' started by Tony for real, Mar 30, 2014.

  1. Tony for real
    Tony for real Guest

    Can't connect to Xbox One through Smartglass on Win 8.1 Pro


    I can not connect to my Xbox One through Smartglass via my Windows 8.1 Pro laptop, which is an HP G56, connected via wifi to a secured wireless connection. My Xbox One is connected to the same router, but through a wired connection. I have tried connecting
    my Xbox to the wifi and it still did not show up. I have also turned off wireless isolation on my Netgear WNR2000v3 router. I have made sure that I am not connected to the guest network. I have done a hard reset of my Xbox and removed the power cable for 30
    seconds. I have completely turned off my firewall as well as make sure that Smartglass was added as an exception to the firewall. I have reinstalled Smartglass Xbox One version on my laptop. I can see my Xbox in my device settings on the computer. I am logged
    in to the correct Microsoft account, as I can see what my Xbox One is currently up to, but I just can not make a connection to it. I have tried connecting directly to the IP address while it was both wired and wireless, making sure to type the correct IP for
    each state. I have successfully connected my Android 4.x device to my Xbox One in the past, through the same network. The problem seems to be with my PC. I am excited to use its companion capabilities with BF4, so any help will be greatly appreciated!

    :)
     
    Tony for real, Mar 30, 2014
    #1
  2. phatjam98
    phatjam98 Guest
    Smartglass will not connect on any of my Windows 8.1 devices

    I've been trying for hours now and cannot get my Surface Pro 8.1 or my desktop which is running Win Pro 8.1 as well to connect to my Xbox One with smartglass. I get "We can't connect to your console right now 0x8000001F" error. All on the same networks.

    I can even connect with my android phone easily. Anyone have any idea how to fix this crazy issue?
     
    phatjam98, Mar 30, 2014
    #2
  3. AimedHorse900
    AimedHorse900 Guest
    xbox one controller can not connect to windows 8.1 x64 on my iMac with bootcamp

    i have dual os on my iMac through bootcamp, mac os x and windows 8.1 pro x64

    the problem is, when I try to connect xbox one controller to my windows it does not want to connect even though the drivers already installed

    please help me!
     
    AimedHorse900, Mar 30, 2014
    #3
  4. Tony for real
    Tony for real Guest

    Can't connect to Xbox One through Smartglass on Win 8.1 Pro

    Also, I do not have any SDK materials installed. This is a relatively fresh install/upgrade (from win7).
     
    Tony for real, Mar 30, 2014
    #4
  5. Tony for real Win User

    Can't connect to Xbox One through Smartglass on Win 8.1 Pro

    Also, I do not have any SDK materials installed. This is a relatively fresh install/upgrade (from win7).
  6. David Russell Hook Win User

    Battlefield 4's Battlscreen incompatible w/ Surface 2

    I know you say repeatedly that you don't want to be referred elsewhere - but this is the Xbox One forum.

    Xbox One runs BF4 fine, Smartglass runs the Battlescreen fine, and Win 8 & 8.1 run the battlescreen fine (I use it on my Win8 Samsung ATIV pro tablet)

    ....so if there is a problem, I'm afraid it must be with the surface 2.

    As a result, i'm not sure you are going to get much joy looking for help on the Xbox One forums. The problem isn't with the Xbox One or even Smartglass.

    You'd be better off on the Surface forums imho.
  7. Dylan Gore Win User

    xbox one smartglass dissapeared?

    I am not sure why you are unable to find smartglass for the Xbox one, I have Windows 8.1 Pro and when I search for "Smartglass" I see all three versions of smartglass - xbox one, xbox one beta and xbox 360 as shown in the image

    http://i.imgur.com/U5Zu8y5.png

    Is it possible that the age on your account is below 12 years old as the smartglass apps have an age rating of 12+
  8. Mary M Salvador Win User

    double tap option

    Surface Pro Win 8.1

    Thank you for helping
  9. Bazajaytee Win User

    Wired X1 Wireless Smartglass

    As long as the router the Xbox One is plugged into is the same as the one you are connecting to wirelessly then yes. You can do this, I use a Netgear and the Xbox One is cable connected to it and my Surface Pro, iPad and iPhone all see it through SmartGlass
    as they connect through wirelessly to the Netgear router.
Thema:

Can't connect to Xbox One through Smartglass on Win 8.1 Pro

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