Can't connect to Xbox live when playing backwards compatible games on Xbox One

Hi there,

please double check if your Xbox One console is fully updated (and connected to Xbox Live) since this is a requirement to install a Backward compatible game.

When using a disc the backward compatible game will still be downloaded from Xbox Live, since that is the backward compatible version (it will require the play disc to be inserted in order to play the game)

Since you mentioned discs, please be sure to insert the correct one (when console is connected and is updated). that usually should trigger installation.

Let us know the results

I'm currently having the same exact issue. I can't connect any of my backwards compatible games to Xbox Live on my Xbox One. I've restarted twice and checked my internet. Neither of these are the issues. My NAT is open and evrything else is fine. I can't
connect to Xbox Live on backwards compatible games at all!

Hey there OneBass20607757.

What exactly happens when you try to play? Make sure your Xbox One is connected to Xbox Live, as Backward Compatible games require an update to play.

Games with Gold Titles Included in Backward Compatibility

When backward compatibility launches in November, all future Xbox 360 Games with Gold titles will be playable on Xbox One. That means Xbox Live Gold members now will get more free games to play each month on Xbox One.

www.xbox.com/.../backward-compatibility

You can't connect a xbox 360 and xbox one in lan.

You can play ina xbox one console the xbox 360 games that are part of the backward list:

https://www.xbox.com/en-US/xbox-one/backward-compatibility/available-games