Can't connect to Xbox Live on Wondiws 10

Hello Fabien,

You can try to power down the PC with a full shut down. Also try rebooting your network hardware. https://support.xbox.com/games/game-setup/connect-xbox-live-account-windows-games

Try these and let us know.

Thanks,

Brad

Hello Fabien,

Sorry for the issue with connecting to live. Have you made sure all of
windows is up to date?

https://support.microsoft.com/help/12373/windows-update-faq

Try this and let us know.

Thanks,

Brad

Hi there,

I would recommend a full reboot of both your PC, as well as modem and router. Typically these steps correct connectivity issues, please let us know if you need additional assistance if theae steps dont take care of it!

Hello,

My Windows is up to date and everything was fine.

I did play like 3 hours ago and everything was ok then suddently nothing working.

Any lead on anything else ? I can connect online on xbox.com and manage my account etc just fine.

Hey there Fabien,

Sorry to hear that you're experiencing this dilemma.Corrupted data may cause the app to not to work properly.



Here are two steps on how to isolate system issues:



Method 1erform
a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
linkon
how to perform a clean boot.

Method 2:
Here is a
linkon
how to download Apps Troubleshooter.



Have you tried to uninstall/re-install the Xbox App?



Here are steps below on how to uninstall and reinstall Xbox app:



1. Click Start, and then type Windows PowerShell on the search box.



2. Right-click, and then select Run as administrator.



3. Type the following command to uninstall Xbox app: Get-AppxPackage
*xboxapp*|
Remove-AppxPackage



4. Hit Enter.



Launch Windows Store and download Xbox App.



I hope this helps.
Let us
know the results

Thanks