Can’t connect to wireless network

Hello

Error: Can't connect to your wireless network
If your Xbox 360 console can’t connect to your wireless network, there may be a configuration or wireless password problem. Try these solutions to fix the problem.

I can’t forget their network because I’m not connected to their network.

when I set up wireless network it shows me their network but not my own

Hello, Zhanyar.kurd. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Important: Please refrain from sharing personal information, including email addresses, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I would like to ask some questions:

— What is the Xbox console you have?

— What happens when you try to connect your console to a wireless network, an error message appears, or no networks are detected?

— If you're having trouble connecting your console to a specific Wi-Fi network, could I know if you experience the same outcome after attempting to connect your console to a different one, like a mobile hotspot?

— Is your console enrolled in the Xbox Insider program?

— What potential solutions have you tried to fix this issue?
Please describe each one.

I'll look forward to hearing from you.

Regards,

Arturo.

Hi TestyJungle8619,

Thanks for reaching out to us in the forums for this issue concerning
Teredo. Teredo is a networking protocol that’s used to establish secure communications between clients and servers, and to facilitate
connectivity between devices behind routers that use network address translation (NAT). Without a
Teredo IP address, you’ll be unable to use party chat or do multiplayer gaming on Xbox Live. Generally, this is a setting in your router that can be toggled on/off.

To get your Teredo to qualify, I would recommend the troubleshooting solutions available from the following support articles to get yourself back in the game:

If using a Windows 10 PC:

NAT type on Windows 10 displays "Teredo is unable to qualify"

Xbox Live server connectivity on Windows 10 is blocked

If on an Xbox One console:

NAT type on Windows 10 displays "Teredo is unable to qualify"

Xbox One Multiplayer Connection Error Solution

Give the solutions and troubleshooting a try and let us know the results.

I hope that this helps out!

Hello

Error: Can't connect to your wireless network
If your Xbox 360 console can’t connect to your wireless network, there may be a configuration or wireless password problem. Try these solutions to fix the problem.

Xbox LIVE connection problems
Find solutions to common Xbox LIVE connection problems.