Cant connect to Riot games

Brayden Beus · Apr 23, 2023

When it try to get Riot games rewards with gamepass it says that I don’t own gamepass even though I do?

:)

Jonny306

I understand you have Gamepass PC, correct? That is separate from Xbox Gamepass and Gamepass Ultimate.

Jonny306

I believe you need Xbox Gamepass and an Xbox account.

See below.

https://www.riotgames.com/en/riot-game-pass-ben...

Brayden Beus

Thank you for your reply, yes it says on my account that I have PC gamepass but when I try to connect to Riot games it says my account (cheetah0915523) doesn’t currently have gamepass.

Brayden Beus

Yes I have both and have them connected but it has said “You don’t have an active Xbox Game Pass membership for your linked Xbox profile. If this is an error, please wait up to 24 hours for your membership status to update.” for about a week now

Jonny306

Hello Brayden

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

Are you the actual purchaser of Gamepass and NOT gaining access to it through the sharing feature?

Also, do you see it as active on YOUR account?

https://support.xbox.com/en-CA/help/subscriptio...

Note: Rewards/ perks are ONLY for the actual purchaser and cannot be shared.

Cant connect to Riot games