Can't connect to Minecraft ps5

Hello!

I'm a Independent Advisor. I will be glad to help you.

If you are experiencing license issues with PlayStation, you should contact PlayStation support and report the problem.

https://www.playstation.com/support/

Microsoft does not have access to PS system purchase information.

Best Regards.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PMIH

I saw some reports from other players about this.
Could be a temporary issue with Minecraft servers

If you don’t mind please try waiting couple hours and give it a new try
If maybe the issue persist the best option is reach Minecraft support here
https://help.minecraft.net/hc/en-us/requests/new

Hi Lloydfoxy, thanks for your question. I'm happy to help.

As I'm a fellow community member like you, checking how many accounts you may have would not be something I'm capable of doing. If you're struggling to log into a game, however, you may wish to speak with Mojang regarding your account.

https://help.minecraft.net/hc/en-us

There is also the Minecraft help section available to use regarding the game.

I understand that this may be frustrating, but as this is the community section there's not much else that can be looked into.

Hello, a connected account can be unlinked by clicking the unlink button in the settings on the ps5 minecraft app, I do not have an account connected to my psn, I have access to my microsoft account, i never connected any account to my psn and this is the first time im attempting to connnect, My psn is not connected to an account

Hello! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge.