“Can’t connect right now, try again in a while” error message when using remote play

Same problem here. I am on Xbox One. Please EA/Microsoft/Xbox, help! I was also on Act 3. The error message says “Update needed; You need this update, but we can’t get it right now. Try again in a while. (0x8b050033)”

Hi NuclearPants,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. We will be glad to assist you with this. However, before we proceed, we would like to ask if you have tried the following;

1. Resetting your console to factory defaults. Reset the console to factory defaults, you won't lose anything, but you will need to log in with your account again. Email and password are required.
   
   Follow this path and select reset keeping games and app.
   In 5 to 10 minutes, you will finish reconfiguring your console
   
   To reset the console>
   Settings> System> Console Info> Reset Console
   
   ***Do not reset your console without having your email and password.***
   

You may also seek additional information through this article: Troubleshoot remote play gaming | Xbox Support

We hope it worked out well for you. If not, please reply back to this forum to let us know.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello NuclearPants,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

‘Try again soon, can’t connect right now’

Hi SimonBaylik! My name is Ricardo an independent advisor ready to help you with this situation!

If you see the following errors when you try to connect to your console, try the troubleshooting steps that follow:

"Stream Connection Lost: Something went wrong, please try again later."

"Try again in a while: We can't stream from your console right now."

"Can't connect to console."

Make sure you’ve completed all the steps in the setup guide:

https://support.xbox.com/en-US/help/games-apps/...

If you’re still having trouble, try these solutions:

Check the Xbox status, which can be done in the Xbox app. On mobile, go to the

Profile tab and select the Settings icon, then select Support & feedback > Xbox status. Or, on a browser, go to:

https://support.xbox.com/en-US/xbox-live-status

Close the Xbox app on your device and then reopen it.

Check that you’re signed in to the Xbox app with the same account that you used to enable remote play from your console.

If your Xbox console requires an update when you try to play remotely, you may see an error. Turn on the Xbox console you're trying to connect to and check for available updates, then try again.

Make sure you’ve enabled remote play on your console. Press the Xbox button  on your controller to open the guide, then go to Profile & system > Settings > Devices & connections > Remote features. Make sure you’ve selected the Enable remote features checkbox.

Restart your console by holding down the Xbox button  on your controller and selecting Restart console > Restart.

Restart the device you're using for remote play.