Can't connect PS5 to Microsoft account (for Minecraft)

pmih · Nov 22, 2022

When I try to sign in to my Microsoft account through Minecraft on my PS5, a code comes up along with a QR code. I've scanned the QR code, signed in, but I was taken to a black screen (on my phone) that I reloaded (the website was sisu.xboxlive.com). On my PS5 screen, the screen with the code/QR never changes or says anything about a bad connection/already signed in (no error message of any kind). I'm not sure what the issue is because I haven't linked an account already, and my connection is fine. Thanks.

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PMIH

I saw some reports from other players about this.
Could be a temporary issue with Minecraft servers

If you don’t mind please try waiting couple hours and give it a new try
If maybe the issue persist the best option is reach Minecraft support here
https://help.minecraft.net/hc/en-us/requests/new

AZZGALL123

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account

Vortex Husker

So I'm linked into the Ps5 account? And I'm not trying link another Microsoft account to my ps4, I'm trying to get into my Microsoft account that have my Email address linked to it.

I just don't understand why minecraft Microsoft account can't be unlinked? I'll have to pay for another minecraft Microsoft account if I can't get my original email address that I've veen using.

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today OrangeVvu

This message appears due to you already linked a Microsoft to your PSN account

According to Minecraft PSN FAQ, once you link one account is not possible to link a different one.
You can double check this here:
https://help.minecraft.net/hc/en-us/articles/36...

There is no workarounds :c
Hope you can understand, sorry

Janet_C

Hello!

I'm a Independent Advisor. I will be glad to help you.

If you are experiencing license issues with PlayStation, you should contact PlayStation support and report the problem.

https://www.playstation.com/support/

Microsoft does not have access to PS system purchase information.

Best Regards.

Can't connect PS5 to Microsoft account (for Minecraft)