Can't claim free Battlefield 1 on Xbox 360 Games With Gold

Discus and support Can't claim free Battlefield 1 on Xbox 360 Games With Gold in XBoX on Consoles to solve the problem; Hello all, Has anyone else found that they are unable to claim Battlefield 1 free on Games With Gold this month, on their Xbox 360? Battlefield 1... Discussion in 'XBoX on Consoles' started by PAULSTIX, Nov 3, 2018.

  1. PAULSTIX
    PAULSTIX Guest

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold


    Hello all,

    Has anyone else found that they are unable to claim Battlefield 1 free on Games With Gold this month, on their Xbox 360?

    Battlefield 1 shows up in the 'Get More With Gold' screen, but when I select it, the screen switches to Overcooked, one of last months free offerings.

    If I select that, I get the Xbox Stores screen, stating there is a problem with the Xbox service and 'Status code: 807B0190'.

    I can't claim my free game on my PC either, I tried...

    I have Xbox Live Gold membership fully paid up until 2020, so that's not the problem...

    Any suggestions or advice would be much appreciated, as Battlefield 1 would be nice to own, should I ever get an Xbox One...

    Thanks in advance for any constructive help.

    :)
     
    PAULSTIX, Nov 3, 2018
    #1
  2. PAULSTIX
    PAULSTIX Guest
    Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Hello all,

    Has anyone else found that they are unable to claim Battlefield 1 free on Games With Gold this month, on their Xbox 360?

    Battlefield 1 shows up in the 'Get More With Gold' screen, but when I select it, the screen switches to Overcooked, one of last months free offerings. If I select that, I get the Xbox Stores screen, stating there is a problem with the Xbox service and 'Status
    code: 807B0190'.

    I can't claim my free game on my PC either, I tried...

    I have Xbox Live Gold membership fully paid up until 2020, so that's not the problem...

    Any suggestions or advice would be much appreciated, as Battlefield 1 would be nice to own, should I ever get an Xbox One...

    Thanks in advance for any constructive help.
     
    PAULSTIX, Nov 3, 2018
    #2
  3. PAULSTIX
    PAULSTIX Guest
    Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Hi

    6 days in and the game now shows up now, but says there is a problem at their end.

    Getting an error code 807B0190.

    Checked on Microsoft Store but wouldn't let me "purchase" it from there either. They sent me a code to my phone but the web page crashed after a couple of minutes...

    I believe I am not the only one with this frustrating issue...

    Thanks to those of you who have responded.

    Still waiting...
     
    PAULSTIX, Nov 3, 2018
    #3
  4. Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Hi Paul,

    Thanks for reaching out! We noticed this is a duplicate post and will be locking this thread. We will leave the other

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold
    open for discussion regarding this concern. This post will still be here as well in case you need to reference it.

    Thank you!
     
    XBF Jasmine Z, Nov 3, 2018
    #4
  5. XBF Jasmine Z Win User

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Hi Paul,

    Thanks for reaching out! We noticed this is a duplicate post and will be locking this thread. We will leave the other

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold
    open for discussion regarding this concern. This post will still be here as well in case you need to reference it.

    Thank you!
  6. IRB Win User

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Hi

    There was an issue with store purchases which should now be fixed, give it another try.
  7. ngocphi Win User

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Well one battlefield 1 is NOT an xbox 360 game

    Therefore cannot be claimed on the xbox 360 or downloaded onto it

    You have to download from the websiteas the 360 doesnt have access to the xbox one marketplace
  8. Dragos Drakkar Win User

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Hi there,

    I believe during the timeframe that you referenced there may have been an outage. I was able to claim the game without issuw, would you be able to try again and let us know what happens?
    For me at least now, clicking on the B1 tile does take me to the B1 screen finally. Now there is an error message that pops up when trying to "purchase" the free game, but I have seen this issue before when doing this for other Xbox One games through the
    same way and it usually clears up in a few days.
  9. Dragos Drakkar Win User

    Can't claim free Battlefield 1 on Xbox 360 Games With Gold

    Completely ignoring all of the other times that people have "purchased" the free Xbox One games that are offered through the Xbox 360 dashboard, including Victor Vran which is available right now and works just fine to "purchase" the game so that it is waiting
    on a person's account to be downloaded on Xbox One.
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Can't claim free Battlefield 1 on Xbox 360 Games With Gold

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