Cant choose plan when buying Xbox game pass for pc in xbox (beta) app

Discus and support Cant choose plan when buying Xbox game pass for pc in xbox (beta) app in XBoX on Windows to solve the problem; I cant press anything when choosing between xbox game pass for pc and xbox game pass ultimate Was not connected with active service alert for Purchase... Discussion in 'XBoX on Windows' started by Igricru, Oct 26, 2019.

  1. Igricru
    Igricru Guest

    Cant choose plan when buying Xbox game pass for pc in xbox (beta) app


    I cant press anything when choosing between xbox game pass for pc and xbox game pass ultimate

    Was not connected with active service alert for Purchase and Content Usage, still unable to press anything

    :)
     
    Igricru, Oct 26, 2019
    #1
  2. G v zauBerBerg Win User

    Cant choose plan when buying Xbox game pass for pc in xbox (beta) app

    Hi Igricru,

    sorry to hear. If the game is installed, try to start it via the Store App. But please help us to help you: Did you get any error code?

    Hope this helps and please keep us informed
  3. Igricru Win User

    Cant choose plan when buying Xbox game pass for pc in xbox (beta) app

    Oh, sorry, it seems to be that i can only get it in retail in my region
  4. Igricru Win User

    Cant choose plan when buying Xbox game pass for pc in xbox (beta) app

    No there are no error codes, just there is nothing to press when chosing the plan, may it the problem be connected with the fact that i live in Russia and i need to buy pass somewhere else?
  5. Puppy Fujo Win User

    Cant choose plan when buying Xbox game pass for pc in xbox (beta) app

    I am not sure you can purchase Game Pass or Gold Membership using the Xbox (beta or otherwise) app. I can see my subscription but I can't find anywhere to purchase it. I'm sure my fellow Ambassadors will correct me if I'm wrong.
    [​IMG]
  6. XBF Erick C Win User

    Cant choose plan when buying Xbox game pass for pc in xbox (beta) app

    Hey there Igricru,

    I'm sorry to hear you are running into this problem, It is possible that you are being affected by the active service alert for Purchase and Content Usage. In this case I would advise that you wait for this issue to be resolved before trying again.

    You can keep updated by visiting the
    Xbox Live Status
    page.

    I hope this helps.
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Cant choose plan when buying Xbox game pass for pc in xbox (beta) app

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