can't choose longer than 3 minutes to capture to my external hard drive which is detected...

Hello, I kept my games and apps when I did the factory reset. However, I only have 3 games downloaded to the internal hard drive. When I started having the issues I saw that my external hard drive was no longer detected by the Xbox.

If you use an external drive as the capture location, you can record footage at 1080p that's way longer than 1 minute, but it has 2 important limitations.

1. You have to start and stop the recording manually. You can't use the "record that" feature to capture longer clips of something that just happened; that would still be limited to 1 minute at 1080p.

2. Clips captured on external storage cannot be shared over Xbox Live.

I think it's a good solution if you're recording footage to transfer over to a PC, edit, then upload to YouTube, but it's no good if you want to capture longer clips to share with friends over Xbox Live.

I wonder why they reduced the recording times though. I'm sure when I got my Xbox Series X, there was a 2 minute option for 1080p, but now, as you said, it's only 1 minute.

By stop working do you mean your Xbox can no longer read/detect the hard drives or is the installed and saved data on the hard drive corrupted?

In any means, if you're console cannot detect the hard drives you should check out this troubleshooter here: https://support.xbox.com/en-US/games/troubleshooting/console-doesnt-detect-external-storage

Hi

When I added an external hard drive to my console the drive format was pretty quick.

If you have run through all of the steps listed below reference the external hard drive nor being detected and it is still not being detected then I would try to obtain a replacement external hard drive and hopefully this one should work correctly.

https://support.xbox.com/games/troubleshooting/console-doesnt-detect-external-storage

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Chandler, you're taking these clip captures inside your Xbox HARD drive or on some external HARD drive if you have any external HARD drive so try setting it up as media and redirecting the captures to it.