cant choose a payment option

Discus and support cant choose a payment option in XBoX Games and Apps to solve the problem; I want to buy some games and dlc with gift cards i have redeemed allready, so my microsoft account has enough money to buy a game. And when i go to the... Discussion in 'XBoX Games and Apps' started by Gods Miss Shiva, Jan 12, 2014.

  1. cant choose a payment option


    I want to buy some games and dlc with gift cards i have redeemed allready, so my microsoft account has enough money to buy a game. And when i go to the marketplace i pick a game and see the price and then click to buy it, it says: add billing info to continue.
    I dont have a cc, and i redeemed by prepaid cards. How can pay with the amount i redeemed. Please help us out. Thank you



    :)
     
    Gods Miss Shiva, Jan 12, 2014
    #1
  2. Xbox live

    what if i didnt choose anythinh but cant see it from dashboard???

    only have the payment options to join gold
     
    DestinedGuide41, Jan 12, 2014
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Jan 12, 2014
    #3
  4. cant choose a payment option

    Hi Gods Miss Shiva.

    I believe you still need to add a CC because once its added then you will be able to see the option to purchase it using the Microsoft local currency.

    In making the purchase, you need to choose the CC first, and then the console will give you the option to use the local currency.

    If you have enough local currency for the purchase, there will be no charge on the CC.

    I hope this helps.

    Bye.
     
    CaloricWinter9, Mar 4, 2014
    #4
  5. CaloricWinter9 Win User

    cant choose a payment option

    Hi Gods Miss Shiva.

    I believe you still need to add a CC because once its added then you will be able to see the option to purchase it using the Microsoft local currency.

    In making the purchase, you need to choose the CC first, and then the console will give you the option to use the local currency.

    If you have enough local currency for the purchase, there will be no charge on the CC.

    I hope this helps.

    Bye.
  6. DestinedGuide41 Win User

    Xbox live

    what if i didnt choose anythinh but cant see it from dashboard???

    only have the payment options to join gold
  7. ChaosGamerAH Win User

    Xbox past due

    Contact support billing department. they will resolve the issue with you.
    Here


    Select billing and accounts. See other options. Then select Payment & billing.

    Press show contact options and choose a contact.
    i cant find contact options or choose a contact anywhere
  8. MadSam 96 Win User

    XBox Live Gold Redeem Code not working?

    I have, I select choose different payment option on the Payment options section and it says the card is not for that kind of offer.
  9. Smwutches Win User

    Is it possible to use my Microsoft Balance to purchase a GamePass subscription for my kid ?

    You would have to try choosing the option to purchase as a gift and see if it will let you choose your account balance as the payment option.
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cant choose a payment option

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