Can't change sign in email.

Discus and support Can't change sign in email. in XBoX Games and Apps to solve the problem; I have 2 separate gmail accounts set up as accounts on this PC, with 2 separate sets of login info with microsoft. I have a free game pass attached to... Discussion in 'XBoX Games and Apps' started by Dreschau, Nov 26, 2019.

  1. Dreschau
    Dreschau Guest

    Can't change sign in email.


    I have 2 separate gmail accounts set up as accounts on this PC, with 2 separate sets of login info with microsoft. I have a free game pass attached to the 2nd email, but when trying to sign in to the xbox beta app it defaults to the 1st email and I don't
    see an option to change what email the app is using. My pc shows up on both the emails on the microsoft website. My existing xbox gamertag is attached to the 2nd email, and the xbox pass is attached to the 2nd email hence the desire to sign in using that one.
    I try to keep all my gaming things attached to the 2nd email.

    When I launch the xbox beta app it's already got the 1st email on it and wants me to create a gamertag for that email which I don't want to do.

    :)
     
    Dreschau, Nov 26, 2019
    #1
  2. XBF Diego M Win User

    Can't change sign in email.

    Hi Dreschau,

    Thank you for letting us know that your issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those
    reading this thread and if the troubleshooting steps didn't help resolve the issue, please feel free to create your own thread asking for assistance.

    Thank you again, and have a great day!
  3. XBF Leo G Win User

    Can't change sign in email.

    Hello Dreschau,

    Thank you for posting on the Xbox forums. We understand that you are interested in learning how to make the Xbox Console Companion App log in with one of your other Microsoft accounts. You can sign in to
    the Xbox website with the email address and password of the first Microsoft account(the one being signed in to the Xbox Console Companion App). This will assign the account a gamertag and give
    it a Xbox profile. The account will still have one free gamertag change as long as it has not been done before. At this point, you can sign in to the Xbox Console Companion App with the first account and follow the steps in our support article on

    how to switch accounts
    . This will allow you to sign in with the second account's information. Be sure to let us know the results!
  4. Dreschau Win User

    Can't change sign in email.

    Thanks so much. That was easy to do and accomplished what I wanted. I appreciate the help.
  5. JosefLBohorquez Win User

    Can't sign in after email change

    Hi and thanks for reaching Xbox gamer's community. My name is Josef.
    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.
    I'll be happy to assist you out today.

    Hope you're doing great today Pixel

    You could try recover your account filling the account recovery form here https://account.live.com/acsr

    Also you could try alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...
  6. JosefLBohorquez Win User

    Can't sign in after email change

    Finally press save and try again
Thema:

Can't change sign in email.

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