Can't change profile pic Because im not old enough but im on a adult account

Discus and support Can't change profile pic Because im not old enough but im on a adult account in XBoX Accessibility to solve the problem; I cant change my profile picture because it's saying im not old enough but im on a adult account now. c3564b74-ff05-4d07-a706-22d201cebc60 Discussion in 'XBoX Accessibility' started by jeremy jones aka J so, Mar 19, 2020.

  1. jeremy jones aka J so
    jeremy jones aka J so Guest

    Can't change profile pic Because im not old enough but im on a adult account


    I cant change my profile picture because it's saying im not old enough but im on a adult account now.

    :)
     
    jeremy jones aka J so, Mar 19, 2020
    #1
  2. MoeZArts Win User

    Can't change profile pic Because im not old enough but im on a adult account

    Hi Jeremy,

    Have you tried to use the Xbox mobile app to update your gamerpic? If the issue continues, I would contact

    Xbox Support


    [​IMG]
  3. the 1st tank Win User

    Don't know parental password!! Can't use account

    I have the same problem, but my account is old enough to be an adult account, only problem is I can't change it to an adult account because of the new terms of use, can someone at Microsoft do it for me because if I lose my account im just gone get PS4 instead
  4. Lady Nataleigh Win User

    Custom profile picture

    From my knowledge, an adult account cannot make a child account have a profile picture. Meaning the account you wanna change the profile pic of will have to wait till the account is deemed an adult account (What that means is is that the birthday on the
    account reaches 18 years old).
  5. MzGearTrio Win User

    account not permitted to download content with a certain rating?

    i download dragon age 2 on the website and im on a family plan and i can't download dragon age 2. so my boyfriend, he's the one with the head of the family plan changed me to the adult plan, and still i can't download. so he changed all the setting and still
    can't download. but im an adult. why can't i download dragon age 2 for my in game item. but on was on a child's account thing first before my boyfriend changed my account to adult. i didn't even knew i was on a child's account.
  6. dup103e7c46-9ab7-440 Win User

    Xbox LIVE Gamerpic

    When can we change our gamer pic through the website? Im not talking about the avatar ones, AND DON'T tell me you can't do it because it downloads to your console, if im downloading on my computer i should be able to change it on my computer, IS XBOX THIS
    DUMB ?
Thema:

Can't change profile pic Because im not old enough but im on a adult account

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