Can’t change primary Alias

Hi there!

May I know what exactly is your email domain? Does it come from an organization or from your work?

You're welcome, also, before making any changes make sure to check the information on the link.

Important notes are the following:

" When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time."

"If it’s a primary alias, select a new primary before you remove the old one. To do so, select one of the other aliases that are on the account, and then select Make primary."

I tried this exact method, however when attempting to change the primary alias, no matter how many times I click "make primary" it would not change the primary alias. It is now saying I've changed my primary alias too many times this week even though it
hasn't changed once.

not using 365 account it an xbox account i made in to 2011 i think and this is the email
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Hi there ASwiftDevil,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with changing the primary alias to an existing Microsoft Account. When changing a primary aliases on an account, you may not use any Microsoft Domains such as: xboxlivefamily.com,
Hotmail.com, live.com, outlook.com, and msn.com.

For more detailed information about how to add an alias, including why and how to set your primary alias, see the
Manage aliases on your
Microsoft accountarticle.

Hope this helps.