Can't change my Xbox settings.

This is because you're underage or used the wrong age when setting up the account, Unfortunately once an age is set it's permanent. While the system will let you change the age anytime, It only recognizes the age you used when you set up the account. This
is to prevent kids from just changing their ages to bypass things. You will need your parents help or you will have to send in an age change request form and see what they say.

in the following link shows you how to do it from pc and xbox https://privacy.microsoft.com/en-us/xbox-one-privacy-and-online-safety

I'm Samy an independent advisor. Welcome to the community. How are you?

Can I know your age?

It's the same error, i've tried Chrome, Firefox, Edge and Explorer. Should i maybe try a different network or computer and see what happens? I'll make an update on it if it helps.

Thanks for the reply though

Hi there,

just to be sure, what happens when you use a different browser, like Firefox, IE or Edge?