Can't change email from old Hotmail account to new live account is there any way I can...

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Unfortunately, it is not possible to make this change, however, you can add an alias to your account that would be a kind of alternative email, if you want to do this follow the instructions in the article below.

https://support.microsoft.com/en-us/office/add-...

*Thank you in advance for contacting, I hope this can help you.

when you create a new microsoft account (email) it auto creates and xbox account as they are now one in the same, there is no way to transfer from one to another, you could have created an alias on the xbox account and then made that primary but you cant add an already created microsoft account.

I am trying to change the address from a Hotmail account to a gmail account, is this possible?

Yes, you can change TO any email address that is not Hotmail, Outlook nor Live mail. You just can't change TO one of those emails - as they are permanently connected to microsoft accounts.

You can switch any email to a Gmail just fine.

Thank you for your swift response!

However, to link my old email address to my hotmail account is not possible as i can only link other hotmail email addresses to my hotmail account.

I tried to recover my old email address and was informed by the email address provider that it was not only deactivated but also terminated and not recoverable as i havent used it in 10+ years.

Is there any other way to help change my old xbox live email address? Perhaps microsoft could change it manually? Given that i can verify that it is my account via Identification card, phone number or facebook as i use the same email address there as i do on my xboxlive account.

You can create a new account or you can go to https://beta.support.xbox.com/help/Account-Profile/manage-account/change-email-sign-in-for-microsoft-account to change the email to it. I hope this helps!

if the email linked to the Xbox account is a Microsoft email (Outlook, Live, Hotmail) then it can't be removed from the account as that would permanently delete that MS email account.