Can't change country whith credit card

Roylco · Nov 20, 2019

Hello,

I have a problem when filling the information about my credit card.

I have installe Xbox (beta) on PC.

And when I try to subscribe to Game pass, I can't change the country of my credit card.

How can I do to change this ?

PS : I live in Belgium and downloaded the launcher on the belgian website

Thanks

:)

Njal the Blue

Check all your details are correct and correspond with the country of your credit card at HTTPS://account.microsoft.com

Roylco

It is correct. I have a registered credit card with the right country but it is when i try to subscribe to xbox game pass on pc that I can't change the country. And I can't use the registered card

XBF Steven R

Hey there Roylco,

Thanks for reaching out to the Community for advice on how to resolve this issue currently being experienced while trying to update your account. I can definitely see how this could be pretty distressing. Seeing as you were unable to make this change through
the website, I suggest getting in contact with
customer support at your earliest convenience so that an agent could dig a little deeper into what could be causing this hiccup.

When you get the chance, give that a shot and let us know how that helped.

Much thanks for reading!

nikonesi

are u sure,because he talks to fast and said pay whith credit card.

nikonesi

this morning was but ,i turn off and now is the major nelson proomo ,buy 6 months and get 5 games,any one know if i buy whith paypal ,or is only whith credit card?

Can't change country whith credit card