Cant change account linked to Playstation

Discus and support Cant change account linked to Playstation in XBoX Accessibility to solve the problem; My Microsoft account that was linked with my Playstation one got hacked and i ended up just creating a new one but i cant login with the new account... Discussion in 'XBoX Accessibility' started by Jessy Scott, Dec 8, 2023.

  1. Jessy Scott
    Jessy Scott Guest

    Cant change account linked to Playstation


    My Microsoft account that was linked with my Playstation one got hacked and i ended up just creating a new one but i cant login with the new account because i cant unlink my previous one.

    :)
     
    Jessy Scott, Dec 8, 2023
    #1
  2. Hoskayra Win User

    Cant change account linked to Playstation

    Hello, Jessy my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

    It's understandable how frustrating it must be to not be able to use your new Microsoft account with your Playstation due to the previous account being hacked.

    Contact Microsoft Support:

    This is the most direct and effective way to get help with your situation. Explain the issue in detail, including the date and time your previous account was hacked and your attempts to unlink it. You can contact Microsoft Support through the following channels:

    https://support.microsoft.com/home/contact

    I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.
  3. SwordofWhedon Win User

    Cant change account linked to Playstation

    Do not contact amicrosoft support, they cannot help you

    PlayStation allows a single acccount to be linked, and no other accounts can be after that

    This is Sony's policy, and you need to ask them to change it. Account linking happens in the other company's servers, Microsoft only supplies authentication
  4. HomegrownSilky Win User

    Minecraft acc is linked to an email that doesn't exist/work anymore and won't let me play until I login but I can't. What do I do?

    Unfortunately, Sony does not allow you to change the connected accounts. Once a Microsoft account and a Playstation account have been linked, that's it. You can unlink them but you can never link that Playstation account to another Microsoft account and that Microsoft account cannot be linked to a different Playstation account. This is all Sony's decision. The linking is handled on their end so there is nothing that Microsoft can do about it.
  5. JosefLBohorquez Win User

    Account Linking to Playstation

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Jamie

    Usually that message appears when you had an account linked to your PSN account.
    And right now unlink a Microsoft account from a PSN account is not possible.

    Is stated in the link below:
    https://help.minecraft.net/hc/en-us/articles/36...

    "WARNING Once a Microsoft account has been linked to a PlayStation:registered: account, neither the Microsoft account nor the PlayStation:tm: Network account can be associated with a different account. 

    If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation:registered: accounts can only be re-linked to the original account."

    If you're more than sure that you're using the correct account / you never linked an account previously
    You can reach Mojang support to see if something can be done from their side
    https://help.minecraft.net/hc/en-us/requests/new
  6. JosefLBohorquez Win User

    Changing Microsoft account linked to Minecraft for PlayStation

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Austin

    Sorry to say but unlink a PSN account from a Microsoft account is not possible.

    Is stated in the link below:
    https://help.minecraft.net/hc/en-us/articles/36...

    "WARNING Once a Microsoft account has been linked to a PlayStation:registered: account, neither the Microsoft account nor the PlayStation:tm: Network account can be associated with a different account. 

    If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation:registered: accounts can only be re-linked to the original account."

    In this case you may need to use a different PSN account and link it to a new Microsoft account :c

    Creating a Microsoft account with the old/previous email doesn't work
Thema:

Cant change account linked to Playstation

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