Can’t cancel minecraft realm

I did the account on my email but like a example I can’t play Minecraft realms on ps5 whit my Microsoft account

Hello S0vuhkin01,

Thank you for reaching out to the Xbox Forums! I understand that you’re looking to refund your Minecraft Realms subscription. To do this, you may need to contact Mojang directly. I will list a couple of articles below that will direct you to the proper channels. Please keep in mind that Minecraft Realms subscriptions may not be eligible for a refund.

If you have not done so already, this guide will show you how to cancel your subscription.

Cancel Minecraft Realms Subscription

To review the Mojang Refund Policy, please review the article below. Scroll down to the Minecraft Realms portion for additional details on how to connect with Mojang and possible solutions for your Minecraft Realms subscription.

Mojang Refund Policy

Hope this helps!

-Tali

[Let us know if this answered your question by tapping "Yes" below]

Hi Damien,

Thanks for reaching out to the forums. We understand you have question on cancelling Minecraft realms. Here is a

forum post from Minecraft forums on how to cancel the subscription.

Hope this helps.

Brad

Hi Sam,

To cancel your son’s Minecraft realms subscription, refer to:

How do I cancel my Realms Subscription? from the

Minecraft Realms Plus Billing Issues FAQ

The only way to recover a Microsoft account is through the account recovery form

Help with the Microsoft account recovery form - Microsoft Support

This thread has great advice for when completing the form:

How to fill out the Account Recovery Form? - Microsoft Community

If you still can’t access or recover the Microsoft account associated with the active subscription, then the best option would be to contact your bank/card issuer to cancel the charges for you. This is probably the easiest route to resolve this anyway.

You can also always contact support directly. You may need to adjust your options to speak with someone. Try selecting either ‘I don’t recognise a charge’ or ‘I can’t redeem a code’ under ‘Subscriptions & billing’, then select live chat or request a call back.

Hope this helps.

Hi Emmanuel, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you using the Java Realms Subscription? Have you tried to cancel it from the Minecraft Website?

Sign into your account here: https://www.minecraft.net/msaprofile/myrealms

Select My Realms from the left navigation bar to access your subscriptions.

Select the Cancel button next to your Realm.

In case you are subscribing to the Bedrock Realms, you can cancel it here: https://account.microsoft.com/services/

I hope this helps.

Source:

https://help.minecraft.net/hc/artic...l-a-Minecraft-Java-Edition-Realm-Subscription