Can't Cancel a Minecraft Realm Subscription

Discus and support Can't Cancel a Minecraft Realm Subscription in XBoX Sales and Promo to solve the problem; My brother bought a subscription to a Minecraft Realm a couple months past, and since he now doesn't use it anymore, wants to cancel it. Unfortunately,... Discussion in 'XBoX Sales and Promo' started by jarnold7, Oct 10, 2020.

  1. jarnold7
    jarnold7 Guest

    Can't Cancel a Minecraft Realm Subscription


    My brother bought a subscription to a Minecraft Realm a couple months past, and since he now doesn't use it anymore, wants to cancel it. Unfortunately, he just can't. In the Minecraft client, it will show that he has a Realm, and his realm shows up in
    the subscription tab of settings, but then when you click manage, it just takes you to the Microsoft store to buy the game. It doesn't even show up in subscriptions in the Xbox settings. We're pretty sure it's not already cancelled, because he's had this same
    issue for a few weeks now and we were billed last week. Is there any other way to get this cancelled?

    :)
     
    jarnold7, Oct 10, 2020
    #1
  2. XBF - Tali Win User

    minecraft realms

    Hello S0vuhkin01,

    Thank you for reaching out to the Xbox Forums! I understand that you’re looking to refund your Minecraft Realms subscription. To do this, you may need to contact Mojang directly. I will list a couple of articles below that will direct you to the proper channels. Please keep in mind that Minecraft Realms subscriptions may not be eligible for a refund.

    If you have not done so already, this guide will show you how to cancel your subscription.

    Cancel Minecraft Realms Subscription

    To review the Mojang Refund Policy, please review the article below. Scroll down to the Minecraft Realms portion for additional details on how to connect with Mojang and possible solutions for your Minecraft Realms subscription.

    Mojang Refund Policy

    Hope this helps!

    -Tali

    [Let us know if this answered your question by tapping "Yes" below]
  3. Nursemorph Win User

    I can’t cancel my realms because I don’t have Xbox gold

  4. JosefLBohorquez Win User

    Can't cancel Minecraft Realms subscription

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Nate

    May I know if you tried double checking your AppleID (or your kids AppleID) subscription page to see if maybe the realms subscription was purchased there?

    Open Settings > Click on your name > Subscriptions
  5. XBF Brad A Win User

    Minecraft realms

    Hi Damien,

    Thanks for reaching out to the forums. We understand you have question on cancelling Minecraft realms. Here is a

    forum post
    from Minecraft forums on how to cancel the subscription.

    Hope this helps.

    Brad
  6. Belle_696 Win User

    I want to cancel my Minecraft Realms service.

    Hello Donna,

    Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

    I understand you would like to cancel your Realms subscription. Can you confirm on what platform did you subscribe to Minecraft Realms? Please try the steps below.

    1. Open Minecraft on the device you bought your Realms subscription.

    2. Click Settings.

    3. On the left, scroll down and select Subscriptions.

    4. Click the Cancel button under your Realms subscription to open the store you used to start your subscription.

    5. Follow the on-screen instructions to turn off recurring billing or cancel any future payments.

    For your reference https://help.minecraft.net/hc/en-us/articles/24...

    I hope this helps. Please let me know if you have any more questions or concerns about this.

    Regards,

    Belle
Thema:

Can't Cancel a Minecraft Realm Subscription

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