Can't buy. Use a different way to pay. Your purchase can't be completed with this payment ...

Hey there!

Since yesterday, I'm having problems purchasing games from the Xbox One store, which is giving me the following error every single time after selecting the payment method: "Use a different way to pay. Your purchase can't be completed
with this payment option. Try a different or new way to pay.".

I added another credit cards, no problem, but when purchasing with them, same error message, can't buy.

Now there are a couple of "MICROSOFT * MSBILL.INFO WA" charges (78.37 USD each) in the last cards I tried paying with.

Don't know what is happening and why I can't buy.

:)

 

Cannot purchase xbox gold

It says "Use a different way to pay" Your purchase can't be completed with this payment option. Try a different or new way to pay.

 

Use a different way to pay

I have a $ 60 in my vault MS can't use it

this problem: -_-

Use a different way to pay

Your purchase can't be completed with this payment option. Try a different or new way to pay.

I am very sad

 

I have the same problem :c....

How I wanted to buy the offer for bf1 revolution (south america), but now i don't have nothing and a charge of 78 bucks ... Seems like a joke

 

Hey there everyone.

Sorry to hear about the purchasing troubles you were experiencing yesterday. There was a brief issue that our team was aware of, but it should be cleared up and you should be able to make a purchase now. Are you still having issues or have you been able to
complete the purchase?

If you're still having issues, please let us know. We're happy to help out, thanks for your patience and understanding!