Can't buy things on xbox one store because of privacity.

Hi there. I'm gonna repply in english to make things easier.

Here's the thing: I looked up on the store (via both PC internet browser/xbox one store). The game is available for purchase (R$49,99).

About one week ago, I've bought the game. I was charged and all. Downloaded it and could not play because of the error 0x803F8001 (Xbox says I need to insert disc or buy the game on the store).

So I got a refund. Today, I've seen someone says here in Brazil that the game is available for buying. But I can't buy it. Everytime I click to buy, the game auto-download (it does not charge me) and I still get the 0x803F8001 error.

I REALLY want this game. But I do not have ways to import ir.

My favourite item is the countdown clock for the launch on the Xbox One in 2013 that was on display in a local EB Games store here in Canada. It's the little things that you can't normally buy that I value the most.

Try go in Settings > System > Kinect & Devices > Storage and see if you find the Option Clean the Temporary Internet Files or In Privacity or Try Open your Edge from the XBox and go In 3 points and Configurations > Privacity

The thing is I didn't buy it from Microsoft store and I can't get a refund now. I was wondering if there is a way to get the next gen version through Microsoft store with less money as an upgrade from the Xbox one version

Thank you for your time

Hi Beckett, my name is Oskayra and I would be happy to help.

Could you rephrase your question? To better help you, what error exactly are you getting on Xbox?

Best Regards,
Oskayra