Can’t buy games

Discus and support Can’t buy games in XBoX Games and Apps to solve the problem; i cant buy any games ? Store page loads up i pick a game. Select payment methord. Then it says unsucsessful. Try another payment opinion ???? please... Discussion in 'XBoX Games and Apps' started by crazysi1984, Feb 23, 2019.

  1. crazysi1984
    crazysi1984 Guest

    Can’t buy games


    i cant buy any games ? Store page loads up i pick a game. Select payment methord. Then it says unsucsessful. Try another payment opinion ????

    please help

    :)
     
    crazysi1984, Feb 23, 2019
    #1
  2. Fahadiven Win User

    I can’t buy anything in store

    I can’t buy anything in store or in games
  3. Cloud Gear 13 Win User

    Can’t buy games

    Try with the Xbox App, Microsoft store app or website to see if works if not you to go to customer support to report them about the problem.
  4. XBF Steven R Win User

    Can’t buy games

    Hey there crazysi!

    Sorry to hear that you're experiencing this issue trying to your payment to go through.

    If you a continue having difficulty, even after referring to the previously posted troubleshooting links then I would highly suggest contacting
    customer support
    and seeing if an agent can help you get to the bottom of this.

    Give that a shot if you need to and let us know how that helped.

    Thanks!
  5. Kelemvor79 Win User

    Can’t buy games

    Hello!!!
    Here I leave some links for you to do some checks:
    https://support.microsoft.com/en-us/help/10622/microsoft-store-troubleshoot-problems-when-paying-for-something
    https://support.xbox.com/en-US/browse/billing/payment-and-purchases
  6. Francia J. Win User

    Can’t buy a game

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Is there a way for you to use a different payment method?

    Also, please try buying the game on the browser.
Thema:

Can’t buy games

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