Cant' buy Gamepass Ultimate

Discus and support Cant' buy Gamepass Ultimate in XBoX on Windows to solve the problem; I recently moved country and changed/transferred my Microsoft account to my new region. I tried purchasing and upgrading the gamepass ultimate, but am... Discussion in 'XBoX on Windows' started by StijnServaes, Jul 18, 2021.

  1. StijnServaes
    StijnServaes Guest

    Cant' buy Gamepass Ultimate


    I recently moved country and changed/transferred my Microsoft account to my new region.

    I tried purchasing and upgrading the gamepass ultimate, but am met with the following message:

    You currently have a subscription from a different region. If it still doesn't work, please contact customer support.

    76iLheEqgkCeYNPy.0.0.8.1

    Sun, 18 Jul 2021 13:12:34 GMT

    I cancelled my current gamepass (although the subscription is still until the end of the month) and don't have any other subscriptions on my account.

    What else can I do?

    Thanks.

    :)
     
    StijnServaes, Jul 18, 2021
    #1
  2. Shinto Puffy Win User

    GTA

    Hmmm if your son Download from gamepass he cant play GTA any more but you can buy gamepass ultimate. With ultimate you have gamepass as long as they have gold als this for 13$/€ i think.
  3. Capitain Gonzo Win User

    Help a grandma please

    In Gamepass and Gamepass Ultimate is XBOX Live Gold included. If you want Gamepass or Gamepass Ultimate, you must buy this subscription too.
  4. ngocphi Win User

    Flight simulator not found on game pass

    You have ro buy gamepass ultimate NOT gamepass

    Xcloud is a gamepass ultimate feature only and you have.to be in a xcloud region
  5. StijnServaes Win User

    Cant' buy Gamepass Ultimate

    Thanks for your reply, I'll follow up with them.

    EDIT: Actually, the contact form refers me back to here?
  6. Xstephen090704X Win User

    Cant' buy Gamepass Ultimate

    Hey there,
    Due to the subscriptions being region locked you are not able to buy a secondary one until that one runs out.
    The best thing to do is contact Microsoft support to see if they are able to help you can find support here.
    Contact Us - Microsoft Support
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Cant' buy Gamepass Ultimate

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