Can't buy Game Pass

Franzkz · Dec 29, 2022

Hello so I'm trying to buy game pass and it always tells me this. I'm not sure how to change that exactly, I've tried what it told me to do to change the store region but nothing.

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Franzkz, this is happening because your payment method is not from the same store region that you have configured on console or PC.

For example, if you are in the US, your card needs to be from the US, and the store region needs to be in the US.

You cannot, for example, use an international credit card from another region to shop in the region you are in.

DBurleson

You can't play online if you rent the game. You have to buy it new or buy an online pass code.

MattReptar

Are you trying to buy a season pass for a game but it gives a message saying you can't?

Lucas Lauer

When you go to the game page on Microsoft Store or Xbox App to download it you can't download it? It shows you to buy game pass or buy the game?

TheVet96

Hello Hayden!

If you chose to install the games only when using the Game Pass then, no you can't play them again without either 1, buying them or 2 having Xbox Game Pass again. Game pass is like renting the games with a choice of buying them at a discount.

Hope this answers your question!

Can't buy Game Pass