cant buy game pass for 1 euro with my account balance

Discus and support cant buy game pass for 1 euro with my account balance in XBoX Games and Apps to solve the problem; hello, cant buy game pass for 1 euro with my account balance.Everytime i get a error and cant buy the gamepass ,there is enough balance in my account... Discussion in 'XBoX Games and Apps' started by nordin_805, Apr 12, 2022.

  1. nordin_805
    nordin_805 Guest

    cant buy game pass for 1 euro with my account balance


    hello,

    cant buy game pass for 1 euro with my account balance.Everytime i get a error and cant buy the gamepass ,there is enough balance in my account ...

    ty for helping

    :)
     
    nordin_805, Apr 12, 2022
    #1
  2. Ricardo Lechuga Win User

    cant buy game pass for 1 euro with my account balance

    Yes, even being a kid account needs to have a backup payment method to get the offer with the account balance
  3. nordin_805 Win User

    cant buy game pass for 1 euro with my account balance

    hi Ricardo,

    its the kids accound of microsoft family .

    so the kid account also has to add a payment method?
  4. Ricardo Lechuga Win User

    cant buy game pass for 1 euro with my account balance

    Hi Nordin_805! My name is Ricardo an independent advisor ready to help you with this situation!

    To purchase a suscription with account balance it's necessary to add a backup payment method, once you do this you will be able to choose the account balance as payment method
  5. Smwutches Win User

    cant buy game pass for 1 euro with my account balance

    What is the error message you get when you try?
  6. KlevsVeglirs Win User

    Failed to subscribe to Game pass 2 times but the payment went through

    No, because I was trying to buy Game Pass 2 times, but it failed. I still do not have Game Pass, but have 3x 1 euro charges.
Thema:

cant buy game pass for 1 euro with my account balance

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