Can't buy anything online on xbox

Discus and support Can't buy anything online on xbox in XBoX Accessibility to solve the problem; Im having an issue of not being able to buy anything from the xbox store and its been like this for a week. 86f6cc8b-c2cc-4348-9146-d9355ed3696f Discussion in 'XBoX Accessibility' started by KAPNKRUNCH11, Sep 1, 2018.

  1. KAPNKRUNCH11
    KAPNKRUNCH11 Guest

    Can't buy anything online on xbox


    Im having an issue of not being able to buy anything from the xbox store and its been like this for a week.

    :)
     
    KAPNKRUNCH11, Sep 1, 2018
    #1
  2. Mister Mascot
    Mister Mascot Guest
    Can't buy anything

    Hey there Hyenas lol,

    If you've been working with the phone team with this issue, it's best to continue working with them for resolution. We're unable to assist with billing or account related issues like this over the forums. It's best to give it the full 72hrs to see if the
    issue is resolved. If not, you'll want to contact the phone team again. Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Sep 1, 2018
    #2
  3. RossDedo17
    RossDedo17 Guest
    Can't Buy anything

    my Xbox is working fine but will not let me purchase anything
     
    RossDedo17, Sep 1, 2018
    #3
  4. brandiesel1
    brandiesel1 Guest

    Can't buy anything online on xbox

    Hi,

    There is a service alert affecting the ability to purchase things from the marketplace.

    Keep an eye on
    this     link for updates.
     
    brandiesel1, Sep 1, 2018
    #4
  5. brandiesel1 Win User

    Can't buy anything online on xbox

    Hi,

    There is a service alert affecting the ability to purchase things from the marketplace.

    Keep an eye on
    this     link for updates.
  6. DidactMachine Win User

    Won't let me buy anything

    The site says purchasing is fine, but I still can't buy anything :C tried buying the game via the xbox online store and it just lost the connection with the page when I clicked on buy.
  7. XBF Erick C Win User

    Can't buy anything

    Hey there Wolf!

    At the moment there is an
    Active Service Alert    .

    Looks like we are having issues with "Buying downloadable items"

    I hope this helps!

  8. Mister Mascot Win User

    Can't buy anything

    Hey there Hyenas lol,

    If you've been working with the phone team with this issue, it's best to continue working with them for resolution. We're unable to assist with billing or account related issues like this over the forums. It's best to give it the full 72hrs to see if the
    issue is resolved. If not, you'll want to contact the phone team again. Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  9. johnanderson_571 Win User

    Can't buy anything

    Yes there is an issue with the payments / subscriptions I suspect . I am trying to buy gold but it is saying the problem is their end and to wait . I am getting the same issue on my other Xbox when I enter the purchase screen also
Thema:

Can't buy anything online on xbox

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