cant buy anything from xbox ios app

Discus and support cant buy anything from xbox ios app in XBoX on Mobile to solve the problem; Hi All, hope you can help. I cannot buy any game from the ms store via the xbox one ios app. Every game that i klick on there is always just the one... Discussion in 'XBoX on Mobile' started by Reedix, Aug 28, 2018.

  1. Reedix
    Reedix Guest

    cant buy anything from xbox ios app


    Hi All,

    hope you can help. I cannot buy any game from the ms store via the xbox one ios app. Every game that i klick on there is always just the one option: Play on Xbox one.. there is no buy and no get it button..

    what am i doing wrong?

    Thanks alot

    :)
     
    Reedix, Aug 28, 2018
    #1
  2. AnastasiaMol
    AnastasiaMol Guest
    Minecraft app shows old Xbox tag

    Hi!

    I've just buy Minecraft for iOS and register at Xbox Live.

    Minecraft app generate Xbox tag: "StainedIce36604".

    I change it to "" after registration, and at Xbox iOS app I see my last tag "".

    But at Minecraft iOS app I see old tag "StainedIce36604"

    How to fix it?

    iOS and Minecraft app have latest updates
     
    AnastasiaMol, Aug 28, 2018
    #2
  3. Miss Portia
    Miss Portia Guest
    New Colors?

    Anything provided by an official app such as the Xbox LIVE iOS app is okay to use. cant buy anything from xbox ios app :)
     
    Miss Portia, Aug 28, 2018
    #3
  4. PalmettoBling
    PalmettoBling Guest

    cant buy anything from xbox ios app

    I'm not certain that the iOS app will let you purchase anything via the App due to Apple's App Store policies. You'd have to purchase on the console or website. The Xbox Store is available online for purchases here: Xbox One Games | Xbox
     
    PalmettoBling, Aug 29, 2018
    #4
  5. rawkerdude5012
    rawkerdude5012 Guest
    I can confirm that you are able to buy things through the Xbox iOS app. In testing I did notice the same symptoms you describe (only seeing Play on Xbox One) on a couple of things. Specifically i clicked on the Call of Duty WWII tile on the featured
    page within the store section of the app. It said "Play on Xbox One" (i do not own this game). I also searched for Call of Duty WWII and clicked on the same game's search results. From here I could
    buy the game.

    My suggestion is to try searching for the game you want to buy and seeing if you can from one of the search results. Also check if there are multiple entries for the same game. I'm assuming some of the "links" go to a "fake" store page if that makes sense.

    As the other ambassador mentioned, the Xbox store on any web browser should work as well.
     
    rawkerdude5012, Aug 29, 2018
    #5
  6. Reedix
    Reedix Guest
    Thank you very much for you suggestions...

    I still can´t buy things with the app.. not directly nor through the search...

    there is always "Play on xbox" only..

    some time ago i was able to buy and get the gold stuff .. but some day that was over..

    maybe the xbox support can help

    cya
     
    Reedix, Nov 5, 2018
    #6
  7. PalmettoBling Win User

    cant buy anything from xbox ios app

    I'm not certain that the iOS app will let you purchase anything via the App due to Apple's App Store policies. You'd have to purchase on the console or website. The Xbox Store is available online for purchases here: https://www.xbox.com/en-us/games/xbox-one
  8. Reedix Win User

    cant buy anything from xbox ios app

    Thank you very much for you suggestions...

    I still can´t buy things with the app.. not directly nor through the search...

    there is always "Play on xbox" only..

    some time ago i was able to buy and get the gold stuff .. but some day that was over..

    maybe the xbox support can help

    cya
  9. rawkerdude5012 Win User

    cant buy anything from xbox ios app

    I can confirm that you are able to buy things through the Xbox iOS app. In testing I did notice the same symptoms you describe (only seeing Play on Xbox One) on a couple of things. Specifically i clicked on the Call of Duty WWII tile on the featured
    page within the store section of the app. It said "Play on Xbox One" (i do not own this game). I also searched for Call of Duty WWII and clicked on the same game's search results. From here I could
    buy the game.

    My suggestion is to try searching for the game you want to buy and seeing if you can from one of the search results. Also check if there are multiple entries for the same game. I'm assuming some of the "links" go to a "fake" store page if that makes sense.

    As the other ambassador mentioned, the Xbox store on any web browser should work as well.
  10. Miss Portia Win User

    New Colors?

    Anything provided by an official app such as the Xbox LIVE iOS app is okay to use. :)
  11. J.P. Voodoo Win User

    How to remove old Xbox from Game Pass app on iOS/Android?

    Resolved!

    Was able to delete it from Xbox app on iOS, after this old Xbox was removed from Xbox Game Pass app for iOS.

    P.S. Moderators can close this topic, Thanks!
Thema:

cant buy anything from xbox ios app

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