Can't approve child profile from parent account

Discus and support Can't approve child profile from parent account in XBoX on Consoles to solve the problem; Son has a MS account. I'm trying to create / approve xbox account, but I'm failing with "Uh oh ... " Here's what I'm doing: 1 - go to xbox.com and... Discussion in 'XBoX on Consoles' started by thehobster, Dec 26, 2017.

  1. thehobster
    thehobster Guest

    Can't approve child profile from parent account


    Son has a MS account. I'm trying to create / approve xbox account, but I'm failing with "Uh oh ... "

    Here's what I'm doing:

    1 - go to xbox.com and login with his Microsoft account

    2 - Click "I Accept" on creating his Xbox profile

    3 - Enter my (parent) email address then click next since he's a minor

    4 - Enter my password

    5 - Click "I Accept" on Parent: Xbox Live Account Creation

    After some period of time it says "Uh oh... that shouldn't have happened.

    It appears you've found a glitch in the system. Please try again later."

    I've been trying for 6 hours. Any idea what's going on here? Can someone help please? Call back time is currently 753 minutes...

    :)
     
    thehobster, Dec 26, 2017
    #1
  2. MastroWallace
    MastroWallace Guest
    How to approve friendship for a child account?

    Was "my fault"... :|

    checking the child permission, the first time, i saved the account under 'custom' profile, not child.

    So, the account was 'protected' but i wasn't able to approve the friendship request...

    When i set the account with 'child' profile, all the process go ahead like you said, Twylyght Myst, asking my approval (parent account passwd) when the child try to add a new gamertag.

    So, many thanks Twylyght and sorry about the lost of time Can't approve child profile from parent account ;)

    See you
     
    MastroWallace, Dec 26, 2017
    #2
  3. Yezzmina
    Yezzmina Guest
    My son logging in to xbox live

    Your son is on a child account. Its not a problem. It needs a parent to approve your son having an account by logging in to the parent account linked to your sons child account. If you don't know the parent account linked to the child account you can try
    contact support directly at 1-800-4MY-XBOX and they may be able to find the parent account for you.
     
    Yezzmina, Dec 26, 2017
    #3
  4. Xarcies Win User

    Lifting Parental Controls

    This issue is that you can't promote the child account without approval from the parent account.
  5. MastroWallace Win User

    How to approve friendship for a child account?

    Was "my fault"... :|

    checking the child permission, the first time, i saved the account under 'custom' profile, not child.

    So, the account was 'protected' but i wasn't able to approve the friendship request...

    When i set the account with 'child' profile, all the process go ahead like you said, Twylyght Myst, asking my approval (parent account passwd) when the child try to add a new gamertag.

    So, many thanks Twylyght and sorry about the lost of time ;)

    See you
  6. Jay S1928 Win User

    Minecraft Multiplayer

    is your account Child or Adult generally if the account is set to child your parents will need to allow you to play multiplayer you will need to be 13+ do play multiplayer with out parents approval they will need to access the account from the parent associated
    account and the ywill need to give you the access you need
  7. Klokkwork Win User

    Terms of Service Update

    I wonder if you're using the right parental account. Just as the child account trying to approve itself will not create an error, another valid Microsoft account which is not the parental account would likewise not create an error message; it would simply
    loop you back around to login again.

    -

    On the Xbox Console, when you go to Download Profile, and enter in the email and password of a parental account, you'll know it's a parental account because it will offer to let you download your own profile, or your child's. Try experimenting on the Download
    Profile screen. Download different profiles you own (or accounts that could be your parental account) until one login pops up with the ability to download one of two profiles (one being your own). This will be the correct email and password to use to approve
    acceptance of the Terms of Use.

    -

    I know it's a little meticulous, but it's all I can come up with at the moment.
  8. Yezzmina Win User

    My son logging in to xbox live

    Your son is on a child account. Its not a problem. It needs a parent to approve your son having an account by logging in to the parent account linked to your sons child account. If you don't know the parent account linked to the child account you can try
    contact support directly at 1-800-4MY-XBOX and they may be able to find the parent account for you.
Thema:

Can't approve child profile from parent account

Loading...

  1. Can't approve child profile from parent account - Similar Threads - Can't approve child

  2. After the last night update my Xbox can't find the 2tb expansion card

    in XboX Insiders
    After the last night update my Xbox can't find the 2tb expansion card: XBOX Beta Ring. Any1 with the same issue? I have booted today my Xbox as usual but it cannot find the Seagate 2tb expansion card. I've done a reboot but nothing. submitted by /u/AlbertGM1972...

  3. I can't brows games I own in the Xbox PC app

    in XboX Insiders
    I can't brows games I own in the Xbox PC app: I'm on build 2604.1001.9.0 and in the my library section I can only see installed games, there is no way to browse the library of PC games I have purchased from Xbox. Where has this moved to?...

  4. I'm in the insider program why can't i try the new Xlcoud web interface?

    in XboX Insiders
    I'm in the insider program why can't i try the new Xlcoud web interface?: As far as i'm concerned i'm already subscribed to it and it still says i'm not in it when i click on the try hew new interface button on the cloud gaming website. And i the preview features...

  5. XBOX PC app - Can't invite players in party to game. The option has disappeared.

    in XboX Insiders
    XBOX PC app - Can't invite players in party to game. The option has disappeared.: This may be the wrong place since this is mostly console, but does anyone else have the issue with the xbox app on the PC where you can't invite players to the game you are playing anymore? I...

  6. I can't play CallOfDuty Black Ops 2 SERIES S

    in XboX Insiders
    I can't play CallOfDuty Black Ops 2 SERIES S: Good day, I have an issue with my game not long ago I bought it digitally for the Series S, and when I start it I get that my session was disconnected from Xbox live, now in order to play I have...

  7. How do remove a game that i can't play anymore?

    in XboX Insiders
    How do remove a game that i can't play anymore?: I had EA play, i used it to play need for speed most wanted, then my EA play expired and i have only game pass, now when i try to uninstall it tells me to log in, so i log in. But then it says...

  8. I can't take screenshots with the share button on Xbox Series X / Beta Ring

    in XboX Insiders
    I can't take screenshots with the share button on Xbox Series X / Beta Ring: I can't take screenshots with the share button on Xbox Series X. I'm in beta ring. Is anyone else having the same problem? I´ve Victrix Pro and Turtle Beach Stealth Ultra controllers. Xbox button...

  9. My appeal was approved but I still can't communicate

    in XBoX Rewards & Social
    My appeal was approved but I still can't communicate: My appeal was approved but I still can't communicate it's been a couple days cc7dee4e-e900-4071-8e97-ad32496c3760

  10. Why can't I approve my son's (8yrs old) sign into Minecraft?

    in XBoX Accessibility
    Why can't I approve my son's (8yrs old) sign into Minecraft?: I am trying to login on behalf of my son (8yrs old) so that he can play minecraft online with his friend. However, every time I try, I receive an error message "It's not you it's us". Please do...